ESII improves the reception of patients in healthcare facilities

Top Quote ESII presents the patient journey solution during its seminar held on Wednesday, May 29, 2013 at the Port Royal Maternity Unit - Paris: An innovative solution of patient management that can be easily integrated into the existing organization. End Quote
  • (1888PressRelease) May 17, 2013 - ESII, SAS, the French leader in customer flow management presents its new comprehensive solution: the complete management of the patient journey.

    Reception services (consultation, admission ...) are indeed a showcase for institutions as they are the first contact with patients and an entry point to other benefits (operating rooms, laboratories ...).

    In this context, the quality of care is essential. Our tools allow you to know precisely the activity, reduce waiting times and better manage the resources (dashboards, real-time monitoring, statistics ...). Our systems simplify the patient's journey, from making appointments until discharge. The patient is identified and oriented automatically at various stages through one single ticket.

    The services concerned are immediately informed of the presence of visitors with or without appointment. Registration is fast and reception is prepared and personalized.

    The solution is suitable for doctors to help them manage appointments and to limit the not-kept appointments. At any time, they are aware of present patients, their identity and the reason for their visit.

    This management allows to improve the level of satisfaction, to respect the anonymity while reducing costs and enabling traceability.

    Our unique and innovative solutions meet the requirements of the certification process conducted by the Government Health Agency and combine a high reception quality with existing organization within the health facility.

    More than 300 hospitals around the world are equipped with our queuing management solutions (Andover Hospital - United Kingdom, Avignon Hospital, Cochin Hospital (AP-HP) - Paris, Nancy-Brabois Hospital, Val d'Aurelle Clinic - Montpellier, Ste Anne Military Hospital - Toulon, Main Hospital Institut Pasteur, Dakar- Senegal, Hospital del Corazon Sacrat - Spain, General Lab - Spain, Kluang Specialist Hospital, Johor Bahru - Malaysia, SRI Bergen Hospital, Oslo, Lillestrom - Norway ...)

    Wednesday, May 29, 2013 from 09:00 to 12:30, Port Royal Maternity Unit - Paris
    Registration and information 04 67 07 00 10 / info at esii.com

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