ShoreTel Reports Financial Results for Fourth Quarter and Fiscal Year 2014

Top Quote Record Revenue and Non-GAAP Profits in Fourth Quarter and Fiscal 2014; 27 Per Cent Hosted Revenue Growth in Fiscal 2014. End Quote
  • (1888PressRelease) August 09, 2014 - ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple phone systems and unified communications (UC) solutions, today announced financial results for its fiscal fourth quarter and fiscal year 2014, which ended 30 June 2014.

    For the fourth quarter of fiscal 2014, total revenue was a record US$88.6 million, an increase of 4 per cent compared to the fourth quarter of fiscal 2013. Non-GAAP net income, which excludes stock-based compensation charges, amortisation of acquisition-related intangibles, other charges and related tax adjustments, for the fourth quarter of fiscal year 2014, was a record US$4.9 million, or US$0.08 per diluted share. This compares with a non-GAAP net income of US$3.4 million, or US$0.06 per share, in the fourth quarter of fiscal 2013. GAAP net income was US$2.1 million, or US$0.03 per diluted share, in the fourth quarter of fiscal 2014, compared with a GAAP net loss of US$2.3 million, or US$0.04 per share, in the fourth quarter of fiscal 2013.

    "Fiscal 2014 was a great year for ShoreTel as we delivered on our commitments relating to business integration, product launches and infrastructure investments whilst delivering a record level of non-GAAP profitability," said Don Joos, President and CEO of ShoreTel. "Furthermore, the growth actions we initiated in January are beginning to show results and our fourth-quarter metrics demonstrate our early success."

    Fourth Quarter of Fiscal 2014 Financial Highlights

    Recurring revenues, which consist of cloud monthly recurring revenues and support revenues, represented 38 per cent of total revenue in the fourth quarter of fiscal 2014 and reached an annualised value of US$136 million; an increase of 19 per cent compared to the fourth quarter of fiscal 2013.

    Non-GAAP total gross margin, which excludes stock-based compensation charges, amortisation of acquisition-related intangibles and other charges, for the fourth quarter of fiscal year 2014, was 61.1 per cent, compared with 61.4 per cent in the year-ago period. GAAP gross margin for the fourth quarter of fiscal year 2014 was 59.6 per cent, compared with 59.9 per cent in the fourth quarter of fiscal year 2013.

    Hosted revenues of US$24.1 million were up 25 per cent year-over-year and 6 per cent sequentially. Non-GAAP hosted gross margin was 43.7 per cent in the fourth quarter of fiscal 2014, compared with 39.1 per cent in the fourth quarter of fiscal 2013. GAAP hosted gross margin for the fourth quarter of fiscal year 2014 was 39.4 per cent, compared with 34.9 per cent in the fourth quarter of fiscal year 2013. The total number of installed customer seats increased 30 per cent over the fourth quarter of fiscal 2013 to approximately 151,000. Revenue churn was approximately 5 per cent annualised in the fourth quarter of fiscal 2014 and continued to reflect an industry low metric.

    Product revenues of US$47.3 million were down 7 per cent year-over-year, but up 9 per cent sequentially. Non-GAAP product gross margin was 64.6 per cent in the fourth quarter of fiscal 2014, compared with 65.9 per cent in the fourth quarter of fiscal 2013. GAAP product gross margin for the fourth quarter of fiscal year 2014 was 64.0 per cent, compared with 65.4 per cent in the fourth quarter of fiscal year 2013.

    Support and services revenues of US$17.2 million were up 13 per cent year-over-year and 5 per cent sequentially. Non-GAAP support and service gross margin was 75.9 per cent in the fourth quarter of fiscal 2014, compared with 74.3 per cent in the fourth quarter of fiscal 2013. GAAP support and service gross margin for the fourth quarter of fiscal year 2014 was 75.4 per cent, compared with 73.2 per cent in the fourth quarter of fiscal year 2013.

    As of 30 June 2014, the company had US$56.1 million in cash, cash equivalents and short-term investment and no outstanding debt.

    Fiscal Year 2014 Financial Highlights

    Recurring revenues, which consist of cloud monthly recurring revenues and support revenues, represented 38 per cent of total revenue in fiscal 2014 compared to 34 per cent in fiscal 2013.

    Non-GAAP total gross margin, which excludes stock-based compensation charges, amortisation of acquisition-related intangibles and other charges, for the fiscal year 2014, was 61.1 per cent, compared with 62.0 per cent in fiscal year 2013. GAAP total gross margin for the fiscal year 2014 was 59.4 per cent, compared with 60.1 per cent in the fiscal year 2013.

    Hosted revenues for fiscal 2014 were US$89.1 million, up 27 per cent compared to fiscal 2013. Non-GAAP hosted gross margin was 42.0 per cent in fiscal 2014, compared with 42.5 per cent in fiscal 2013. GAAP hosted gross margin for the fiscal year 2014 was 37.7 per cent, compared with 36.6 per cent in the fiscal year 2013.

    Product revenues for fiscal 2014 were US$185.0 million, down 1 per cent compared to fiscal 2013. Non-GAAP product gross margin was 65.2 per cent in fiscal 2014, compared with 66.3 per cent in fiscal 2013. GAAP product gross margin for the fiscal year 2014 was 64.6 per cent, compared with 65.7 per cent in the fiscal year 2013.

    Support and services revenues for fiscal 2014 were US$65.7 million, up 15 per cent compared to fiscal 2013. Non-GAAP support and service gross margin was 75.2 per cent in fiscal 2014, compared with 72.2 per cent in fiscal 2013. GAAP support and service gross margin for the fiscal year 2014 was 74.3 per cent, compared with 70.9 per cent in the fiscal year 2013.

    Non-GAAP net income for the fiscal year 2014, which excludes stock-based compensation charges, amortisation of acquisition-related intangibles, other charges and related tax adjustments, was a record US$14.7 million, or US$0.23 per diluted share. This compares with a non-GAAP net loss of US$1.6 million, or US$0.03 per share, in fiscal 2013. GAAP net loss in fiscal 2014 was US$1.0 million, or US$0.02 per share, compared with a GAAP net loss of US$25.7 million, or US$0.44 per share in fiscal 2013.

    Fourth Quarter of Fiscal 2014 Business Highlights

    ShoreTel Completes the Migration of its Cloud Customers to New Data Centre

    In November 2013, ShoreTel signed a co-location agreement for a new highly advanced data centre near Dallas, Texas and began to build the new architecture. Since January, the company has migrated its hosted customers from its New York City data centres into the new facility and the migration process was completed in June.

    The new data centre provides ShoreTel's hosted customers with improved reliability and network performance. This infrastructure gives ShoreTel the growth capacity to meet the increasing demand for its hosted offering, whilst achieving a lower cost structure.

    ShoreTel Ranked as a "Strong Performer" in On-Premises UC&C by Independent Research Firm

    ShoreTel was cited by Forrester Research, Inc.'s report titled "The Forrester Wave™: On-Premises Unified Communications and Collaboration, Q2 2014" as a "strong performer" and received its top scores for speed of deployment, quality of experience, and product road map.

    This report and other recent research reinforces that ShoreTel continues to provide top-quality UC solutions that are easy to deploy, manage and use so they can make a difference every day in users' productivity and efficiency.

    ShoreTel Dock Awarded Gold in the 2014 Asia-Pacific Stevie Awards

    ShoreTel received Gold in the 2014 Asia-Pacific Stevie® Awards in three categories, 'New Technology Product of the Year - Australia'; 'New Technology Product of the Year - Singapore' and 'New Business Product of the Year - All Other Nations'. ShoreTel received top accolades for the ShoreTel Dock, competing against 400 entries from 22 nations across the Asia-Pacific region. The Stevie Awards judging panel of 100 executives recognised the ShoreTel Dock as the first-to-market business-grade product that transforms the mobile device into a desk phone. Released in mid-2013, the ShoreTel Dock is noted to have revolutionised business communications, addressing the BYOD trend by transforming iPhones® or iPads® into desk phones for the mobile generation.

    ShoreTel Expands Focus on Healthcare Vertical with Dedicated Sales Team

    ShoreTel announced a vertical sales programme focused on the healthcare industry to grow its client base of close to 1,000 healthcare providers along with a strong partner/reseller community representing ShoreTel in this vertical. This programme is a natural evolution of ShoreTel's go-to-market sales model with dedicated programmes to deliver UC solutions to hospitals, physician practices and extended care providers to improve mobility, collaboration and care coordination.

    ShoreTel Joins US-Based WSCA-NASPO Cooperative Purchasing Organisation, Further Extending Government and Education Vertical Commitment

    ShoreTel has earned a place in the WSCA-NASPO Cooperative Data Communications Products & Services Contract in the category of UC. ShoreTel currently has a large roster of state and local government, and K-12 and higher education customers. WSCA-NASPO is the leading public sector cooperative purchasing organisation in the nation, and this achievement enables ShoreTel and its channel partners to expand their presence in the public market, primarily in the government and education verticals.

    ShoreTel Relocates European Headquarters

    ShoreTel announced the relocation of its European headquarters to larger offices in Bracknell, England, to reflect the company's continued growth and success in the European market and to better serve its rapidly growing partner and customer community. The new facility doubles ShoreTel's current floor space, in addition to equipping the company with an advanced technology demonstration suite and enhanced IT infrastructure. The relocation will initially see an increase in ShoreTel's workforce with an objective of further growth in 2015.

    Business Outlook

    ShoreTel is providing the following outlook for its fiscal first quarter of 2015 ending 30 September 2014:

    • Total revenue is expected to be in the range of US$84.0 million to US$89.0 million.

    • Non-GAAP gross margin, which excludes approximately 1.5 per cent in stock-based compensation charges, amortisation of acquisition-related intangibles and other charges, is expected to be in the range of 60.0 per cent to 61.0 per cent. GAAP total gross margin is expected to be in the range of 58.5 per cent to 59.5 per cent.

    • Non-GAAP operating expenses, which exclude approximately US$2.0 million in stock-based compensation expenses, amortisation of acquisition-related intangibles and other charges, are expected to be in the range of US$49.0 million to US$50.0 million. GAAP total operating expenses are expected to be in the range of US$51.0 million to US$52.0 million.

    Conference Call Information

    The Company hosted a corresponding conference call and live webcast at 2:00 p.m. Pacific Time on Thursday, 7 August 2014.

    An archived recording is currently available in the Investor Relations section of the Company's corporate website at http://ir.shoretel.com/. An audio telephonic replay of the conference call is also available until 15 August 2014 by dialing + 1-877-344-7529 for callers in the U.S. or + 1-412-317-0088 for callers outside the U.S. and providing the conference identification number of 10050007.

    Use of Non-GAAP Financial Measures

    ShoreTel reports all required financial information in accordance with generally accepted accounting principles in the United States ("GAAP"), but it believes that evaluating its ongoing operating results may be difficult to understand if limited to reviewing only GAAP financial measures. Many investors have requested that ShoreTel disclose this non-GAAP information because it is useful in understanding the company's performance as it excludes non-cash charges, other non-recurring adjustments and related tax adjustments, that many investors feel may obscure the company's true operating performance. Likewise, management uses these non-GAAP measures to manage and assess the profitability of its business and does not consider stock-based compensation charges and amortisation charges related to acquisition-related intangible assets and the related tax adjustments, which are non - cash charges, or other non-recurring items in managing its core operations. ShoreTel has provided a reconciliation of non - GAAP financial measures following the text of this press release. Investors are encouraged to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measure.

    Legal Notice Regarding Forward-Looking Statements

    ShoreTel assumes no obligation to update the forward-looking statements included in this release. This release contains forward-looking statements within the meaning of the "safe harbour" provisions of the federal securities laws, including, without limitation, statements by Don Joos, statements regarding future growth, and statements regarding market demand, benefits of the new data centre and statements in the "Business Outlook" section regarding ShoreTel's anticipated future revenues, gross margins, operating expenses (on a GAAP and non-GAAP basis) and other financial information. The forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected. The risks and uncertainties include the intense competition in our industry, our reliance on third parties to sell and support our products, our ability to continue to grow our cloud-based solutions, our ability to grow or maintain our premise products, supply and manufacturing risks, the impact of outages or security breaches, uncertainties related to international operations, our ability to control costs as we expand our business, our ability to attract, retain and ramp new personnel, potentially longer sales cycles, uncertainties inherent in the product development cycle, ability of third parties to successfully market and sell our products, uncertainty as to market acceptance of new products and services, the potential for litigation in our industry, the uncertain impact of global economic conditions, including impact on customers' purchasing decisions, and other risk factors set forth in ShoreTel's Form 10-K for the year ended 30 June 2013, and in its Form 10-Q for the quarter ended 31 March 2014.

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    About ShoreTel
    ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system eliminate complexity and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel's innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit www.shoretel.com.

    ShoreTel, ShoreTel Sky and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries. Apple®, iPad® and iPhone® are trademarks of Apple Inc. All other trademarks, trade names and service marks herein are the property of their respective owners.

    Media contact:

    Joy Francisco
    Asia-Pacific Connections for ShoreTel
    joy ( @ ) apconnections dot com
    +65 6334 9045

    Investor Contact:
    Barry Hutton
    Director, Investor Relations
    bhutton ( @ ) shoretel dot com
    408-962-2573

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