Protouch shortlisted for the Retail Systems 2010 Awards

Top Quote Protouch - UK's leading distributor and manufacturer of touch screen equipment- has been shortlisted for the Retail Systems Awards 2010. End Quote
  • (1888PressRelease) September 06, 2010 - The company was shortlisted for the Best Use of Technology in the Hospitality and Leisure Sector Award for their innovative 'Virtual Receptionist' kiosk solution for Aberdeen Sports Village.

    Protouch developed the solution in partnership with Xn Leisure, a leader in Leisure Management Solutions; the companies worked together with Aberdeen Sports Village to create a kiosk that would ease the strain at peak times on the front desk and enhance customer experience.

    Since its launch the 'Virtual Receptionist' has propelled Aberdeen Sports Village to the forefront of the technological, self service arena within the leisure industry with 80 per cent of Aberdeen Sports Village members now using it as opposed to the reception desk.

    Not only has it leveraged Aberdeen Sports Village resources by turning receptionist staff into Customer Service Ambassadors, it has allowed staff to offer more quality time with their customers as well as greatly enhancing customer experience by increasing the speed of transactions and efficiency. Customers can now check in for activities, collect tickets and make future booking enquiries quickly and efficiently, eliminating the need to queue.

    The Xen X4 wall mounted kiosk offers a 19? touch screen, RFID smart Card Reader, receipt and ticket printer and branding while running a booking and on screen payment application that provides fast track entry and a secure monitoring system using membership cards linked to turnstiles, barriers or doors.

    The awards ceremony is set to take place at the prestigious Grosvenor House Hotel London on 28 October 2010 where the winners will be announced.

    About Protouch

    Protouch is the UK's leading supplier of touch screen and kiosk systems. It provides products for a great number of services including: payment kiosks, ordering, product look up and ticket kiosks; utilising many innovative devices like chip and pin, RFID, keyboard, bluetooth, web cameras, printers, scanners, wifi and much more.

    Protouch's experience in exclusively supplying touch screen and self service kiosks products gives it the in house understanding and expertise to achieve the results that its clients need. Protouch's tried and tested product designs have been perfected over 10 years so that customers can now buy them off the shelf ready to be customised. Each is made to approved ISO 9001 Quality Management Systems standards and Protouch's success is reflected in the clients it now has such as: Cineworld, Vogel's, IKEA and Kiddicare.

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