Parlance Announces Webinar: "Never Change!"

Top Quote Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, "Never Change! Unless you want to improve service to callers, reduce operator stress, and save money that is". End Quote
  • (1888PressRelease) August 19, 2015 - Woburn, MA - This webinar will explore common roadblocks to transforming the caller experience through call automation and explain how Parlance customers have overcome these concerns to achieve remarkable results with Parlance Operator Assistant™.

    "Changing the way your company manages inbound calls can be a scary proposition for many reasons, "says Mark Bedard, Director of Marketing at Parlance. "From the impact on callers, to the IT time required to make a change, companies have genuine concerns that often prevent them from delivering a great caller experience. We understand these issues and want to show how existing customers overcame these concerns and achieved some incredible results."

    Attendees to the webinar will learn:
    • The most common concerns and issues regarding call automation
    • How Parlance customers overcame these concerns with Operator Assistant
    • The impact customers have seen after making a change

    Webinar Details:
    Never Change!
    Thursday August 27, 2015 at 2pm EST
    Registration for the webinar is open now at:

    Parlance Corporation
    Parlance helps a growing number of healthcare facilities, colleges & universities, and large enterprises deliver a positive caller experience with auto attendant solutions that callers actually like. Elevate each caller experience, drive efficient operations, and move beyond the typical auto attendant.

    Parlance Operator Assistant™
    Parlance Operator Assistant™ is specifically designed to deliver a positive caller experience that yields greater levels of self-service for callers to and within your organization. A fast, simple, and intuitive call connection means happier callers, more available (and less stressed) operators, and time and cost savings for the enterprise. Operator call load is reduced, operational costs go down, and callers get to where they need to go quickly while never feeling trapped or isolated.

    For more information, contact:
    Mark Bedard, Director of Marketing
    400 W. Cummings Park
    Woburn, MA 01801
    Tel: 888-700-6263
    Email: mbedard ( @ ) parlancecorp dot com

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