NetCom Learning to Launch a New Free Webinar on ITIL in a Nutshell -Service Operations and Improvement on Sept. 1

Top Quote The free webinar will be hosted by Certified Expert and renowned corporate trainer Donna Hold and address service operations and improvement. End Quote
  • New York, NY (1888PressRelease) August 24, 2011 - NetCom Learning, the leader in IT and business training, has announced it will offer a free webinar on Sept. 1 that will provide an interactive look at ITIL with ITIL V3 Certified Expert and renowned corporate trainer, Donna Holt. The webinar is geared toward IT managers, project teams and individuals desiring to step into management.

    The ITIL webinar "ITIL in a Nutshell-Service Operations and Improvement" is part three of a live four-part online series presented by NetCom Learning. During the webinar, Holt will recap ITIL, aka the IT Infrastructure Library, and the ITIL certification program before continuing with Steps 4 and 5 of the V3 Service Lifecycle: Service Design and Service Transition.

    NetCom Learning is the ideal place to take ITIL training because it offers a sneak peek at NetCom Learning's highly anticipated 14-day ITIL v3 Foundations and Service Lifecycle Boot Camp, which will help students ultimately achieve their ITIL Expert Level status.

    NetCom Learning has a proven track record in IT Training offering the highest quality authorized training solutions. NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. NetCom's training excellence has earned the Microsoft 2007 Worldwide Learning Solutions Partner of the Year as well as numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors.

    Chairman and CEO Russell Sarder said NetCom Learning strives for excellence because its customers expect nothing less. He said the free ITIL training webinar is an example of that commitment.

    "We are simply passionate about learning and achieving the highest customer satisfaction in the learning experience of our clients. To that end we are excited to present this free ITIL webinar and pleased that the very qualified Donna Holt will present it," Sarder said.

    Holt is known as "The Donna" in the IT industry. Her IT process skills have led her around the world to give presentations in places like Dubai, Tokyo, London and New York. With more than 15 years experience in the Support Center industry she was recently certified at the level of ITIL Expert and now presents the ITIL practitioner level suite of Lifecycle and Capability Stream certification courses. Since she began leading certification courses in 2005 over 99% of her students have passed their ITIL Certification exam.

    To register for NetCom Learning's free webinar ITIL in a Nutshell-Service Operations and Improvement training visit

    About NetCom Learning
    NetCom Learning is a premier provider of IT and business-training solutions to companies, individuals and government agencies. Since its inception in 1998, NetCom has trained over 90 percent of the Fortune 500, serviced over 22,000 business customers, and advanced the skills of more than 50,000 professionals through hands-on expertly led training. NetCom Learning was recently recognized by Microsoft Corporation as its Worldwide Training Partner of the Year and named to Inc. Magazine's list of fastest growing private companies in America.

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