National Association of Distinguished Professionals Selects Dave Thompson as a Professional Member of the Executive and Professional Online Registry

Top Quote Dave Thompson, Associate Director at T-Mobile USA, has been selected as a Professional of the Year Member of the National Association of Distinguished Professionals. The selection recognizes Dave Thompson's commitment to excellence in Telecommunications. End Quote
  • Richmond-Petersburg, VA (1888PressRelease) July 09, 2014 - Dave Thompson, who holds a Master's Degree in Business from the University of Phoenix, began working in a call-center environment in 2000 working for Sykes Enterprise. The experience gave him the ability to blend his previously developed leadership, management, and customer service skills later with an in-bound call center environment.

    Now an associate director at T-Mobile USA, Mr. Thompson is responsible for the deployment of approximately 500-700 employees at various levels in a contact center environment, while maintaining processes and activities on a real-time, daily basis. He is also required to staff, instruct, hire, schedule, lead model, motivate, budget, coach, develop, analyze, and organize teams so that customers', employees', and owners' wants and needs are exceeded.

    When asked about his various experiences in his career, Mr. Thompson stated, "During my career, my various roles have grounded me on the importance of being a balanced leader, motivating employees and investing in their development to ensure they provide exceptional customer service."

    Additionally, Mr. Thompson gets his own inspiration from his internal drive to exceed expectations and deliver on results.

    Mr. Thompson aspires to continue to develop as an operations leader and attain the role of vice-president of operations within an organization within the next 2-5 years. He has earned numerous awards throughout his career, including a Society of Human Resource Management Best Place to Work Award in 2013 and a One of the Best Places to Work Award by Richmond Times Dispatch two years in a row. During his years with T-Mobile, they have led the organization as the top performing site, while maintaining a positive work environment, stellar employment satisfaction results, and accepting industry leading pilots to better the business and customer service.

    About National Association of Distinguished Professionals:
    National Association of Distinguished Professionals specializes in providing members with pertinent biographical information of key Executives and Professionals that comprise its membership Worldwide. National Association of Distinguished Professionals encourages all members to use the publication to contact and network with other members to enhance public relations or possibly develop mutual and beneficial business relationships.

    National Association of Distinguished Professionals, Melville, NY
    pressreleases ( @ ) nadprofessionals dot com

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