MedCords, the startup behind Aayu app, join hands with MyOperator to fight Coronavirus

Top Quote Under the collaboration, MyOperator is providing a free helpline to MedCords that provides digital doctor consultation on Coronavirus through their app, “Aayu”. End Quote
  • (1888PressRelease) April 09, 2020 - To help people across India get free online medical consultation from expert doctors regarding the novel Coronavirus disease, MyOperator has joined hands with MedCords, the health-tech company behind the Aayu app.

    Presently used by lakhs of people, Aayu app connects patients not only with doctors but also with medical stores, health insurance companies and has been a source of medical care for rural people in India.

    In this association between MyOperator and Aayu, a dedicated disaster management helpline system has been launched to enable people to get expert medical advice on Coronavirus, right on their phone.

    Now, any person in India looking for advice and support regarding Coronavirus can call on the tollfree helpline number +91 78168 11111. On this free helpline, people will be able to connect to doctors and get free medical advisory.

    The new helpline will enable the Aayu team to handle support calls in an efficient manner. Behind one helpline, multiple doctors are mapped to ensure maximum possible real-time support. In case all doctors are busy on calls, the missed calls will be logged into the MyOperator live panel so that doctors can follow-up on those calls, ensuring a 100% response rate.

    More than 60% of the people in India live in rural areas. Many rural people find it challenging to access timely healthcare in their region and have to resort to hospitals and clinics in nearby cities. For people affected by Coronavirus, it is indeed a challenging task to go out of town and get medical help, especially during the lockdown.

    This new Coronavirus helpline launched by Aayu will provide remote support to people affected by the novel Coronavirus. It will also bridge the healthcare divide between rural and urban people in India, at least as far as this life-threatening contagious pandemic is concerned.

    Further, we believe that the new disaster management helpline system will contribute to strengthening our shared battle to defeat the Coronavirus and will empower the millions of our fellow human beings to seek timely care and stay safe.

    We also invite other organizations and activists working at the frontline to fight COVID-19 to please avail our free helpline system for efficient support calls management by giving us a call on +91 89298 06906 or email at disasterhelpline[at]

    Working together, we can triumph.

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