IQPC announce winners for 2011 North American Process Excellence Awards

Top Quote Following the final round of judging on the 17th January 2011 winners and honorary mentions were announced at the Process Excellence Awards ceremony. Winners were selected on their achievements in a range of judging criteria covering business results, direction setting and portfolio management, implementation, project execution, innovation and creating and environment for change. End Quote
  • (1888PressRelease) January 28, 2011 - Orlando FL - Megan James, Executive Director, Process Excellence Awards reflects on the winners stating "The IQPC awards program is judged by a hand selected panel of experts and is designed to benchmark and recognise achievements across industries active in Business Process Excellence. This year saw the widest selection of global companies as well as winners from the public and private sector, truly reflecting today's diversity in application of Business Process Excellence. "

    The winners and runners up for 2011 are:

    Best Process Improvement Project in Service and Transaction

    Small to medium corporations category

    Winner: Firstsource Advantage, LLC - Check-return Rate Reduction Project

    Large corporations category

    Winner: Firstsource Solutions Ltd, BFSI - Improving TAT to Offer Compliance for Stores Channel
    Honorable Mention: Florida Hospital - Increasing Satisfaction and Capacity in the Cath Lab

    Best Project Contributing to Innovation

    Winner: Capgemini Business Services (India) Ltd - Transformation in Outsourcing Solution: A New Horizon
    Honorable Mention: Braskem - Development of RAP Product and Adding Value to Automotive Gasoline

    Best Green Process Improvement Project

    Winner: LSG Sky Chefs - Dishwash Process Change 2010
    Honorable Mention: JEA - Reduce Nitrogen Discharge to the St. John's River from Wastewater Treatment Processing

    Best Project Under 90 Days

    Winner: TCS eServe Ltd - Turn Around Time Reduction in Treasury Process
    Honorable Mention: Akron Children's Hospital - MRI Scheduling Kaizen

    Best BPO Program

    Winner: Firstsource Solutions Ltd - FTSE 100 Telecom Company in the UK

    Best Start Up Program

    Winner: SingTel - Where Eagles Dare
    Honorable Mention: Supermedia, LLC - SuperMedia Lean Six Sigma Deployment Year One
    Notable Mention: United Nations - United Nations Lean Six Sigma Capacity Building Program

    Best Improvement Program

    Winner: Anderson Packaging - Anderson Packaging Performance Excellence Program
    Honorable Mention: JEA - JEA Organizational Performance Improvement

    Master Black Belt of the Year

    Winner: Dr. Anurag Mishra - Firstsource Solutions Ltd.
    Honorable Mention: Asheesh Krishan Chopra - TCS eServe Ltd

    Deployment Leader of the Year

    Winner: Sebastian Fleisman - YPF
    Honorable Mention: Neeraj Dhingra - Reliance Industries Ltd

    Community Contribution of the Year:

    Winner: Diane Francisco - Covance

    The awards were hosted as part of IQPC's Profit Through Proces Week, Orlando FL that saw over 650 Process Improvement leaders form across the North American community share deployment ideas in Lean, Six Sigma and BPM strategy for 4 days.

    Interviews with both awards finalists and winners can be found on the PEX Network -

    Process Excellence Network (formerly known as Six Sigma IQ) is uniquely positioned to provide a comprehensive library of both online and face-to-face content, including first-rate columns, articles, webinars, podcasts, video presentations, and of course globally renown industry events. Through every medium we strive to make your learning an exciting, dynamic, interactive experience.

    Become a Process Excellence Network member today and you'll have continuous exposure to new and timeless tools, techniques, and technologies to extend your performance capacity and your organization's productivity.

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