GlobalPhone Expands Its Customer Base With The Acquisition Of General Packet Hosted PBX Business

Top Quote GlobalPhone Corp., Falls Church VA., ( announced that it acquired the customer base of General Packet LLC ( ), of Pawtucket, Rhode Island. End Quote
  • Washington, DC-MD-VA-WV (1888PressRelease) January 04, 2011 - General Packet's Board of Directors recently made the strategic decision to focus on its networking business and voted to sell its voice business to GlobalPhone, a company dedicated to voice services. Hosted PBX and SIP trunking is the primary business of GlobalPhone. General Packet management will assist with the transition to ensure a smooth transition of service. General Packet began marketing Voice Services in 2006 and now serves several hundred corporate customers with Hosted PBX and SIP Trunk services. Both companies operate compatible BroadSoft switch technology. General Packet will continue to use GlobalPhone voice services and partner with GlobalPhone to refer customers.

    Stephen McCarthy, President of GlobalPhone Corp. lauded the agreement by saying "We look forward to supporting General Packet's customers. With this acquisition, GlobalPhone continues to expand its customer base of Hosted PBX users. This helps us achieve economies of scale that will let us compete effectively on a nationwide basis in this evolving market".

    Dennis DiBattista, General Packet President, stated "Our hosted PBX customers will be satisfied with a high level of service because GlobalPhone is has a strong reputation for customer service. This agreement lets us focus on the networking side of our business and frees up some cash for our business expansion. Overall it's a good situation for both companies."

    About GlobalPhone Corporation (
    GlobalPhone is a facilities-based Federal Communications Commission (FCC) licensed carrier headquartered in Falls Church, Va. Established in 1995, GlobalPhone is a privately held, debt-free corporation with a worldwide customer base of over 30,000 end users and a network of business partners in over 130 countries. GlobalPhone is dedicated to providing business quality, Hosted PBX, or IP Centrex services to the Federal Government and commercial markets. Recognized in 2005 and 2006 as one of Deloitte & Touche's "Fast 50 for Northern Virginia," GlobalPhone provides tailored business solutions for companies-from five employees to 5,000-across industries and around the world.

    General Packet LLC (
    General Packet is an owner operator's company that builds networks, develops their own applications and sells "connected time" to their customer base. They perform installation and service work all over the United States and have a base of operations on both the West and East coast. Their subsidiary company, Netrisen, provides authenticated Internet service in hotels, condominiums, apartment buildings and time shares. Customers are large REIT and hospitality companies, and a number of small businesses. In the hospitality market, service is available on a retail and wholesale basis in more than 110 properties, covering more than 35,000 rooms.

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