Elision Launched an Omnichannel Contact Center Solution for Canadian Businesses

Top Quote Elision announced to offer an omnichannel contact center solution to companies and businesses in Canada. The company has built a feature-rich software solution to meet specific requirements and demands of the Canadian market. End Quote
  • (1888PressRelease) August 18, 2021 - Elision Technologies Pvt. Ltd, more popularly known as Elision, is one of the leading telephony and unified communication solution provider company based out of India. The company has announced to offer an omnichannel contact center solution to Canadian businesses, enterprises, and organizations.

    “We have been catering to companies and businesses in the USA, the UK, Canada, and European countries. Therefore, we are aware of the demands and requirements of different countries. In addition to that, we have a complete department for research and development. Based on our experience and research, we came across a feature list required in a call center solution for the Canadian market. We have developed a call center software solution and added specific features into that call center solution to meet the needs of companies, businesses, organizations, and enterprises in Canada. This software is completely tested for its performance and ready to use in any Canadian region to benefit the businesses”, shared the spokesperson of the company.

    As per the shared details, this call center software is one of the most scalable and flexible solutions. The company supports the integration of different communication channels into this software. This software can support unified communication channels as listed below:
    • Voice calls
    • Video calls
    • WhatsApp
    • Instant messaging (chat)
    • Screen share
    • Social media (Facebook and Twitter)
    • SMS and
    • Email

    This software is popularly known as an omnichannel contact center solution for Canada. This software can be used to run all types of campaigns to meet the communication needs of Canadian businesses and enterprises:
    • Inbound
    • Outbound and
    • Blended

    This omnichannel contact center software is available as a license based solution, as well as, a hosted or rented call center software solution in Canada. Any call center or business in Canada can get this software as per their preferred buying model.

    Elision has announced the most advanced features available in this omnichannel contact center solution for Canada to benefit companies in Canada. Below is the list shared by the spokesperson of the company:
    • Live statistics and reports
    • Dashboards
    • Predictive dialer and many other auto dialers
    • Manual dialer
    • Sticky agent, skill-based routing, and multiple other automated call distribution features
    • Call controls (call mute and un-mute, call hold and retrieve, and many more)
    • Call snooping
    • A range of reports
    • And more

    “This omnichannel contact center software solution is developed to benefit all scaled businesses in Canada. Therefore, we have added popular and futuristic features. It also has some amazing add-ons to offer that can empower the Canadian market to perform their jobs more professionally. This call center solution for Canada is developed to meet all requirements of Canadian companies and call centers and elevate their growth”, shared the spokesperson of the company.

    The spokesperson of the company shared a link to the official webpage of this omnichannel contact center solution for Canada. You may explore more details, here https://www.elisiontec.com/contact-center-solution/

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