Elision announced the launch of a cloud contact center suite for global customers. Along with a cloud call center solution, the company will provide more solutions and services. It will offer this software with a monthly or annual subscription model.
Elision announced the launch of customer profiling features for DialShree: omnichannel contact center solution users. This feature provides a holistic view of all interactions of the customer with the call center.
Elision launched a customer profiling feature for its proprietary call center solution, called DialShree. The company will now show all interactions of customers with the DialShree users to give an overview of the complete customer journey.
Elision announced to offer an omnichannel contact center solution to companies and businesses in Canada. The company has built a feature-rich software solution to meet specific requirements and demands of the Canadian market.
Elision announced to offer call center CRM integration services for the VICIDial users. The company will integrate any open source or third party CRM system into VICIDial to provide an integrated solution that works in a streamlined manner.
Elision launched the smart WhatsApp tool to benefit marketing companies. This tool has an array of features to make WhatsApp marketing campaigns smarter. The company offers annual and monthly subscription models.
Elision announced that the company will offer an omnichannel call center solution to European countries like Canada, London, Poland, etc. This software is built by following the customer support demand and European trends.
Elision announced the launch of multiple technology tools specifically developed for the healthcare industry. These tools can be used to streamline operations, automate jobs, and provide better services in healthcare organizations.
Elision announced to offer different solutions to empower remote agents working from home to work more productively and efficiently. The company will offer one or more solutions to remote call centers based on their needs.
Elision announced to offer multiple call center dialers to the collection agencies. As per the shared details, the company will provide auto dialers that empower collection campaigns of the collection companies and provide several benefits.
Elision announced the launch of a smart grievance system for smart cities. The company announced this solution can be used by businesses and enterprises as well to empower grievance management in their company.
Elision announced the launch of the smart WhatsApp Web tool. This tool is made available for all businesses, regardless of their industry vertical. It can be used to enhance their business communication carried out on WhatsApp.
Elision announced to offer a call center solution with a work from home module to support virtual call center operations. The company has proprietary and hosted options for customers to adopt this call center solution with the work from home module.
Elision announced that the company will offer VICIDial vTiger integration to worldwide call centers. This integration will help call centers to streamline operations and leverage multiple other advantages offered by this integrated solution.
Elision announced the release of one of its major case studies, Sterling Diagnostics Company. Elision has empowered this multispecialty diagnostic center with a powerful, feature rich, and reliable omnichannel communication system.
Elision launched a cloud call center solution. This solution will let call centers work remotely. The company will also offer a Work from Home add-on to let call centers operate remotely during any circumstances.
Elision has launched a hosted call center solution for collection agencies. This software will have exclusive features to automate various operations of collection agencies. This software will have all advanced call center software features.
Elision Technologies has announced the successful completion of a project of Astute, which is one of the leading collection agencies in India. Elision has provisioned a custom call center solution along with some tailored features with a hosted model to Astute.
Elision announced the launch of call center WhatsApp integration for call centers and companies offering technical support. After integration, technical support agents can have 2-way WhatsApp communication to improve customer satisfaction.
Elision launched the integration of modern communication channels into its proprietary call center software, DialShree. The company will integrate WhatsApp, Facebook, and Twitter as modern modes of communication.
Elision announced the launch of call center Twitter integration to the users of its proprietary call center software, DialShree. The company will provide this service to its hosted call center solution users as well.
Elision announced to offer a feature-rich call center software, which will also support unified communication channels. The company will additionally provide different add-ons to provide the most advanced contact center solution.
Elision announced the launch of smart city solutions. These smart solutions can be used by smart cities in India or abroad as well as all businesses that want to adopt a smart ecosystem for communication and collaboration.
Elision announced the launch of the cloud call center service. The company will offer an omnichannel call center solution with multiple add-ons to customers. Elision will offer this service only in India as of now as per the SaaS model.
Elision announced that the company has built smart solutions and configured them for an Indian smart city, called Agra. This smart city is now using the smart solutions offered by Elision.
Elision announced that a leading insurance company in India uses the remote solutions offered by the company to run a remote call center such as cloud call center software, DialShree Mobi app, Work from Home add-on, etc.
Elision announced to offer cloud call center solutions to its global customers. The company will assist along with the cloud call center software to benefit its global customers.
Elision announced the launch of the Data Verification add-on for DialShree users. It verifies the phone number and email address for its existence. It also further provide value added information.
Elision announced the launch of its mobile app for DialShree users. The app is called DialShree Mobi. It provides all features of agent panel to the call centers.
Elision launched its new add-on for its proprietary call center software, DialShree users. The add-on, called, “Work from Home” is made to let call centers operate remotely.
Elision announced that its proprietary call center solution is an ideal system for customer care centers. The company briefed its different features that are useful for customer care centers.
Elision announced to offer cloud call center dialer to businesses that want to shift or set up the call centers on cloud to have the remote work model in place.
Elision announced to offer MassMeet to businesses for better communication during COVID 19 lockdown. MassMeet is a feature rich video conferencing solution.
Elision announced to offer a voice logger solution for small and medium scaled businesses. It will help companies to combat COVID 19 and assured productivity.
Elision has announced the shutdown of its offices all across the world for an uncertain period due to increasing risk of COVID 19 because of the world novel Coronavirus.
Elision is exhibiting at Cloud Expo Europe, which is on 11 and 12 March 2020. The representative of the company is showcasing the top products at this expo.
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