Cyfuture-backed Jodhpur DISCOM Warriors help the common man in Monsoon

Top Quote Cyfuture is a proud vendor for Jodhpur DISCOM for more than 3 years. Since Cyfuture always understands its client’s requirement, hence it has offered an unparalleled service on the client site. End Quote
  • (1888PressRelease) July 28, 2018 - Cyfuture, an eminent service provider, which has the vision to render unmatched call center service to businesses of all sector has added another feather to its cap. On the 25th of July 2018, News 18 Rajasthan (also known as ETV Rajasthan), on its news bulletin appreciated the efforts of Jodhpur DISCOM in providing prompt and précised resolutions to the electricity-related queries of the customers in the season of heavy rain.

    Cyfuture is a proud vendor for Jodhpur DISCOM for more than 3 years. Since Cyfuture always understands its client’s requirement, hence it has offered an unparalleled service on the client site. The diligent service agents of Cyfuture are handling back-to-back customer calls every day on the Jodhpur DISCOM premises. These calls are from the customers who experience difficulty in either electricity management, consumption, supply, and so on.

    Jodhpur DISCOM encapsulates 10 districts and each of the customer’s calls is addressed by Cyfuture’s team, which is dedicatedly working to provide relief to the common people and avoid any sort of unprecedented event from happening.

    Understanding the significance of the DISCOM process, Cyfuture assures a 24-hour uninterrupted assistance by offering deft professionals in 3 different shifts. Since a lot of electricity-related challenges emerge in the monsoon season, Cyfuture’s competent staff has already registered around 55000 complaints out of lakhs of customer’s calls in the last 15 days. These complaints are duly delegated to the concerned department depending on the urgency of the issue.

    Cyfuture stands on its promise to render an uninterrupted and superior level service experience to its clients despite any adversities.

    About Cyfuture
    Cyfuture is a leading provider of call center, data center, cloud and outsourced support services to clients in e-commerce, retail, information technology, software services, education, banking and finance sector and government agencies. Our solutions help clients increase their productivity and performance whilst we efficiently manage their business-critical IT infrastructure and business support functions.

    Cyfuture owns and operates state-of-the-art, Tier III data center facilities in Noida and Jaipur (India) which are equipped with cutting-edge hardware to deliver industry-leading data center and cloud hosting solutions. We have a team of more than 1500 qualified professionals across nine locations in India, US and UK, delivering end-to-end technical support and business process outsourcing solutions to global clients. Our hosting and outsourcing business operates under the brand names of Go4hosting and go4customer respectively. For more details, please visit www.cyfuture.com

    Media contact
    Mr. Munish Mahajan
    Phone: +91-120-627-7700, Extn - 7705
    Mobile: +91-9560183636
    E-mail: munish ( @ ) cyfuture dot com

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