BlackBeltHelp & QuickLaunch Partner to Offer IT Support & IAM Solutions for Higher Education
BlackBeltHelp partners with QuickLaunch to deliver seamless 24/7 AI-powered IT support and advanced Identity Access Management for higher education, enhancing security, efficiency, and the overall campus experience.
- Miami, FL (1888PressRelease) June 06, 2025 - BlackBeltHelp, higher education’s trusted partner for AI-powered, 24/7 support across IT and Student Services, has announced a strategic partnership with QuickLaunch, a premier Identity and Access Management (IAM) platform tailored to the needs of colleges and universities.
This collaboration brings together BlackBeltHelp’s 24/7 HumanAI support—a unique blend of AI-driven automation and live assistance—with QuickLaunch’s trusted IAM suite, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), automated password resets, and user lifecycle management.
Together, the partnership is designed to empower institutions with a more secure, efficient, and student-friendly digital experience.
“Our shared mission is to reduce friction for users while improving operational efficiency for IT teams,” said Christopher Uthe, Chief Product Officer at BlackBeltHelp. “With QuickLaunch, we’re delivering a more seamless and secure support experience that meets the evolving demands of modern higher ed environments.”
This integration allows institutions to:
• Lower login-related ticket volumes by streamlining authentication
• Automate student and staff onboarding through lifecycle management
• Strengthen campus security with modern IAM protocols
• Enhance the student experience with always-on access and support
Several shared clients have already benefited from the combined power of HumanAI and QuickLaunch’s IAM platform, reporting faster issue resolution, improved satisfaction, and reduced helpdesk strain.
“This partnership enables institutions to better serve their communities with secure, intelligent, and scalable technology,” said Vaseem Anjum, CEO of QuickLaunch. “We’re excited to work with BlackBeltHelp to deliver a smarter, safer campus experience.”
About QuickLaunch
QuickLaunch is the leading Identity and Access Management (IAM) platform purpose-built for higher education. With solutions including SSO, MFA, and automated account provisioning, QuickLaunch helps institutions reduce helpdesk workload, streamline access, and secure digital ecosystems.
www.quicklaunch.io
About BlackBeltHelp
BlackBeltHelp is a leading provider of HumanAI-powered support solutions for higher education. Serving over 200 institutions, we deliver 24/7 services that enhance student experience, drive down costs, and boost operational efficiency—combining advanced technology with dedicated human expertise through scalable, multilingual, and cost-effective solutions.
Original Source: https://shorturl.at/XYvEa
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