Beth Carroll Joins Varicent Executive Team as VP, Customer Success

Top Quote Former Director of Global Services brings significant experience and passion for customer success to new role. End Quote
  • (1888PressRelease) March 24, 2011 - Toronto, ON - Varicent Software Incorporated, the leading innovator and provider of incentive compensation and sales performance management (SPM) solutions, announced today that former Director of Global Services, Beth Carroll, has been promoted to the position of VP, Customer Success. In this newly created role, Carroll will manage both the Customer Support and Hosting groups and will work directly with these teams to ensure the continued delivery of high quality service and customer care.

    Carroll brings considerable experience to this role, having worked with large and complex projects and a wide range of organizations and industries. Carroll has insight into managing customer relationships at an executive level and her participation on the management team will provide a more focused voice for customers.

    "I am extremely delighted that Beth has joined our management team as VP, Customer Success. Her experience, enthusiasm and fresh ideas will be a great addition to our executive team" said Dan Shimmerman, President and CEO, Varicent. "In her new role, Beth will ensure that we deliver on our promise to provide each and every one of our customers the desired return on their investment in Varicent's products and services."

    Prior to her work at Varicent, Carroll served as VP, CRM Applications at Oracle Corporation, and before that, as VP, Financial Management Systems at PeopleSoft Inc.

    "I am pleased to be representing the needs and interests of Varicent clients and working in this new position for a company that places such a premium on customer care," said Beth Carroll. "As Varicent continues to expand and grow, I am confident that we will preserve this sense of priority and maintain the high standards for which we are already known."

    About Varicent Software Incorporated
    Varicent Software Incorporated is an innovative software solutions provider delivering measurable improvements to its clients businesses through its industry-leading sales performance management solution Varicent SPM. Varicent's customers are high-performing companies representing a variety of industries and include Tribune, Sherwin-Williams, Bank of the West, Farmers Insurance, ING, Manpower, Dex One, Maritz, Sun Hung Kai Financial, and many others. For more information, please visit www.varicent.com.

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