Technifax Office Solutions Receives High Ratings From Customers In This Year's Customer Satisfaction Survey

Top Quote Results from a recent Customer Satisfaction Survey gives Technifax Office Solutions a 92% overall satisfaction rate with customers. End Quote
  • Dallas, TX (1888PressRelease) September 17, 2010 - Recently, Technifax Office Solutions, a Dallas based printer and copier dealer, received a 92% overall satisfaction rate from their customers, according to a recent Customer Satisfaction Survey. Technifax offers customers a full range of the highest quality document imaging equipment and related support services to Dallas/Fort Worth businesses. According to the survey results, customers are very satisfied with the service they receive from Technifax.
    The survey results included the following:

    · Overall Satisfaction Rate: 92%
    · Customer Service Reps handle my call quickly and courteously: 99%
    · My Sales Representative is knowledgeable and responsive to my needs:
    · Support Staff is friendly and helpful: 96%
    · Technician response times: 95%
    · Service Technicians are knowledgeable and courteous: 98%
    · 89% would do business with Technifax again.
    · 91% would recommend Technifax to someone else.

    Many Technifax customers took the time to comment on their satisfaction with specific employees and with the company as a whole. Comments included the following:

    "We have always been pleased with Technifax Customer Service and Service Technicians. I always appreciate your quick response to our requests for service. Thank you!" - C.W.

    "Everyone I've worked with at Technifax has been extremely helpful; I recently gave Technifax a very good reference." - V.B.

    "The last service call was handled very quickly. Due to the number of copies I had to have completed by that afternoon, I was extremely pleased." - B.H.

    Technifax employee's look forward to offering a high level of personalized, attentive service that is second to none in the area, to their customers in the many years to come.

    About Technifax Office Solutions:
    Technifax Office Solutions is a North Texas leader in providing a full range of the highest quality document imaging equipment, including Kyocera multi-function printers, Konica Minolta bizhub copiers, HP printer fleets and more, along with related support services, such as managed print services and IT consulting/networking services to Dallas/Fort Worth businesses through a staff of highly trained professionals sharing a tradition of integrity and service to our clients. Find out more about Technifax Office Solutions at

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