REVE Chat Launches unified Customer Support for Skype users

Top Quote REVE Chat, SaaS-based multi-channel live chat platform, has announced their recent integration with Skype messenger bots for businesses to streamline their customer service using Skype. With this integration, businesses can now manage their customer support on Skype along with other channels such as live chat, social media, mobile and messaging apps all under one platform with REVE Chat. End Quote
  • (1888PressRelease) September 18, 2018 - REVE Chat, SaaS-based multi-channel live chat platform, has announced their recent integration with Skype messenger bots for businesses to streamline their customer service using Skype. With this integration, businesses can now manage their customer support on Skype along with other channels such as live chat, social media, mobile and messaging apps all under one platform with REVE Chat.

    Providing quality customer support is a key factor for small businesses and enterprises alike. Skype has been a very popular channel for businesses to support their users globally. With REVE Chat’s integration with Skype bots, businesses can now migrate their customer support using Skype bots under REVE Chat and manage their support team more efficiently

    “Customer service expectations have transformed from traditional way to real-time customer experience” M Rezaul Hassan, CEO of REVE Chat. “We believe that with the Skype bot integration, REVE Chat will be an instrumental tool to deliver quality customer support for businesses who are using Skype as part of their customer communication”

    REVE Chat works with hundreds of businesses across the globe to provide real-time engagement to their customers for sales and support. Some of the big brands include Telenor Group, Southeast Bank, Telecom Malawi and Central Bank of Kuwait.

    Businesses can sign up for 14 days trial of REVE Chat and integrate their Skype bot to test the functionalities. REVE Chat provides all its advanced features such as live chat, video chat, co-browsing and multi-channel messaging during the trial to get a better understanding

    About Skype Messenger Bot
    Skype messenger bot allows businesses to create their own chatbots for sales and customer support. Businesses can have feature-rich conversations, engage with users and automate their queries. You can create your business Skype bot here.

    About REVE Chat
    REVE Chat is a cloud-based multi-channel live chat software that helps business to provide online sales and support across the website, social media, mobile and messaging apps under one platform. With advanced features such as video chat, co-browsing, Facebook messenger, visitor analytics, intelligent routing.

    REVE Chat is part of global technology conglomerate REVE Group. REVE Group is headquartered in Singapore and has its development centers in Bangladesh, India and branch offices in Hong Kong. Due to its global presence, REVE Group is able to deliver a reliable solution to its clientele spread across 78 countries.

    Media Contact:
    Ronak Shah
    ronak ( @ ) revechat dot com
    Phone: (+65) 3157 5040

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