Newgen Software sponsors 16th Annual North American Shared Services & Outsourcing Week
Newgen to showcase OmniFlowTM suite, which enables continuous process improvement, provides visibility and monitoring capabilities and ensures adherence to SLAs & compliances
- (1888PressRelease) March 07, 2012 - Newgen Software Technologies Limited, a leading global provider of Business Process Management (BPM) and Enterprise Content Management (ECM) and Customer Communication Management (CCM) announced its participation in the16th Annual North American Shared Services & Outsourcing Week to be held in Orlando, Florida from 7th to 9th March, 2012 as a silver sponsor.
Newgen will showcase its transactional processing platform, which enables transformation of global Shared Services with flexible processing and change management framework, proactive service management, complete accountability and real time visibility.
The solution addresses the needs of various stakeholders across functions in an organization. CFOs gain with real time visibility of DSO/DPO reports with root cause analysis through drill-downs, whereas the Shared Services Heads no longer need to worry about SLA Management, Productivity Management, and handling multiple ERPs and geographies. Also, it relieves IT of managing multiple point solutions as the Newgen framework acts as panacea, providing a single platform for processes across Shared Services spanning functions like Finance, Procurement, Human Resource and IT.
It is noteworthy that Newgen Software is a leading provider of BPM and ECM solutions for SSCs and BPOs and few of our customers include Caterpillar, Ranbaxy, Capgemini, Satyam Nipuna, iGatePatni and IBM Daksh.
Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals worldwide, with over 55,000 members. The network provides a platform where key industry experts and organizations share their experience, knowledge and tools, and practitioner peers connect with each other all over the world, face to face and online.
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