Introducing an Odoo-based automated system for assigning on-field technicians to service calls

Top Quote Field Service Management solution is an on-field service providing app that delivers its services through on-field technicians. Each and every action is recorded in the system as it is embedded with geo-location feature. End Quote
  • (1888PressRelease) November 02, 2017 - If you are dealing with regular on-field technician demands from differnet end-users, mainly clients or customers then the Field Service Management application is for you. The Field Service Management (FSM) app is a fully automated Odoo-based system that assigns field technicians to service calls.

    Main Highlights of FSM App:
    Job management

    Automatic job assignment

    Configuring services from backend

    Generating customer invoices

    Delivering express services for urgent requirements

    Localization configuration

    Job analysis and report generation

    All the above functions helps the clients as well as service providers to receive and deliver top-notch services, respectively. There are three prime end-users of this system.

    Prime end-users of the system:
    Place job request and track its status

    Check invoice for the completed jobs

    Can access system through web portal or mobile app

    Backend management of jobs in the systems

    Location and Skill based service configuration

    Invoice creation for completed jobs

    Data view via insights

    Can access system through web portal or mobile app

    Serviceman :
    Can set rate per hour and express rates for various services

    Can view assigned jobs and manage its lifecycle

    Can view invoices and check its earnings

    Maximum access of system is via mobile app

    Uses geolocation feature

    Thus, this is how Field Service Management app works and helps to deliver best solutions to its clients and other customers who demand on-location services.

    If you have any such innovative ideas, you can drop any of your suggestions or inputs at below given contact details.

    Contact Details:
    Address: 305, Siddhraj Zori, Near Kh-0 Circle, Vasna Hadmatiya, Gandhinagar 382423, Gujarat, India
    Email id: contact ( @ ) serpentcs dot com
    Contact No.: +91-903 347 2982, +91-987 935 4457

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