Ideal Towing, Inc. BBB Business Review Reliability Report

Top Quote Ideal Towing is a Reliable Business reported in BBB Business Review Reliability Report, this report shows you the business reliability and services performance of ideal towing. BBB reports all believable information about some businesses, but they don't guarantee as to accuracy. It is BBB's Policy that they don't support any service, product or business. End Quote
  • Houston, TX (1888PressRelease) July 14, 2010 - Ideal Towing is a BBB Accredited business since 5/28/2010

    Ideal Towing is a Houston based Property Towing Company, we works 24-7days with digital software updates, client's web based access, video surveillance camera trucks, stickers, parking paintings and lots more.

    For more information visit at

    BBB issues Reliability Reports on Ideal Towing, Inc on 28th May, 2010. BBB Accredited mentions all reliable businesses in their report list for those who want to business with listed company.

    Ideal Towing has been a BBB Accredited Business since May 2010. This means it supports BBB's services to the public and meets BBB accreditation standards.

    "This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation."

    BBB Rating for Ideal Towing:
    Based on BBB files, Ideal Towing has a BBB Rating of B on a scale from A+ to F. Reason for "B" rating includes:

    19 complaints filed against Ideal Towing

    The Bureau has attempted to contact the company at the following addresses, and has received returned mail from each of the addresses listed as of today: 7777 Southwest Frwy Houston TX 77074
    7199 Maddox Road Houston TX 77074

    Customer Complaint History:

    When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB processed a total of 19 complaint(s) about Ideal Towing in the last 36 months, our standard reporting period. Of the total 19 complaint(s) closed in the last 36 months, 14 were closed in the last 12 months.

    These complaints concerned:

    • 1 regarding Advertising Issues
    • 1 regarding Billing or Collection Issues
    2 regarding Contract Disputes
    • 1 regarding Customer Services Issues
    • 1 regarding Delivery Issues
    • 3 regarding Refund Or Exchange Issues
    • 5 regarding Repair Issues
    • 5 regarding Service Issues

    These complaints were closed as:

    • 19 Resolved.
    • 11 Assumed Resolved
    • 1 Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process
    • 3 Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB
    • 2 Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB
    • 2 Resolved

    To see Ideal Towing Services and Vision please call us 281-787-1401 begin_of_the_skype_highlighting              281-787-1401      end_of_the_skype_highlighting begin_of_the_skype_highlighting              281-787-1401      end_of_the_skype_highlighting

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