DocuTrack Installed in First International Pharmacy

Top Quote DocuTrack has been installed in a pharmacy in Western Australia. End Quote
  • (1888PressRelease) February 27, 2014 - Carson City, Nevada - Integra announced the successful implementation of DocuTrack into its first pharmacy outside the United States. Located in Western Australia, CoPharmacy went live on February 20th. With the support of an on-site Integra field team and representatives from MJB Smartmed, the Integra product distributor for that area, CoPharmacy became the inaugural installation for Integra's expansion into the international market.

    "We are pleased to have our newest customer live on DocuTrack," said Mileen Loeffler, Integra's Customer Service Director. "After training about forty people in the use of the DocuTrack application, paper documents were set aside and DocuTrack was brought live. Users quietly completed their paper work and went directly to the digital world. Despite the time difference between Australia and the US, Integra's development team in Anacortes spent the midnight hours assisting the team in Perth, Australia with the newly developed interface to the Australian pharmacy system FRED."

    In business for ten years, CoPharmacy services 5,000 Long-Term Care customers primarily in Perth Metro, but also to rural customers over 2 hours outside Perth. Aside from the basic DocuTrack product, CoPharmacy is using the Barcoding, Real Time Status Viewer, and DocuTrack Assistant modules.

    As Western Australia's largest provider of Long-Term Care pharmacy meds and services, CoPharmacy had been looking at DocuTrack for nearly two years after joining MJB Smartmed in a visit to several US pharmacies that use DocuTrack.

    "We first saw the DocuTrack software in several pharmacies during a fact-finding and new product investigation trip in the USA," said Matt Dean, Director of MJB Smartmed. "One of the key benefits for us was that DocuTrack is a product specifically aimed at Pharmacy document management and has a large, proven install base in the US. Also important, was the fact that DocuTrack has comprehensive workflow management functionality. In Australia, pharmacies typically use a range of 3rd party products that usually only address one area, such as receiving documents, but they do not focus on document management or workflow as a whole. This results in an inefficient workflow and double entering of data, which increases the chance of errors. MJB Smartmed are pleased to become the Australian Integra distributor, and excited for the potential workflow benefits the Integra software solutions can bring to Australian Pharmacies. "

    This first international installation was made possible by the partnership between Integra and Australian-based MJB Smartmed. MJB Smartmed, a company that provides pharmacy automation solutions, has partnered with Integra to bring DocuTrack to the Australian and New Zealand pharmacy markets. As true partners, MJB Smartmed took an active role in the DocuTrack installation at CoPharmacy with Director Matt Dean coaching and coordinating many of the pre-installation projects.

    Integra and MJB Smartmed are currently exploring further options and opportunities in the Australian and New Zealand markets. Those interested in staying updated with ongoing news can subscribe to the Integra blog at or request to be added to the Integra newsletter distribution list at info ( @ ) integragroup dot com dot

    Founded in 2000, MJB Smartmed was one of the first companies to introduce compliance packaging to Australian pharmacies. MJB Smartmed has 14 years of successful business providing leading automation and workflow solutions for pharmacy, in the fields of Sachet Compliance Packaging, Sachet Checking, and Customised Software Applications for the dispensary and general operations of the pharmacy.

    Over 450 pharmacies experience reduced costs, higher productivity and profits, better customer service, and improved compliance with Integra's suite of pharmacy software solutions. Nextra is the fastest, most integrated Pharmacy System in the institutional care market, providing decreased error rates and consistent, reliable performance. Logix is business process automation software that lets pharmacies automate repetitive, time-consuming, error-prone tasks. DocuTrack is a superior workflow and document management system that automates paper, fax, and electronic processing. DeliveryTrack manages delivery processes with electronic signature capture, real-time delivery data, and route optimization. For more information, contact Sales at (866) 257-4279 or visit

    CONTACT: Integra, Inc. - Kirsten Koci, 360-588-0574 - Kirsten.koci ( @ ) integragroup dot com -

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