Digital Health Provider, Citus Health, Introduces New Patient and Workflow Automation Solution for Home Infusion Market

Top Quote Home health care is changing the dynamics of the patient-provider relationship, but many home infusion providers are still using traditional and inefficient patient support and communication methods. The result is an unacceptable trend: increased costs for decreased patient satisfaction. Citus Health brings modern technological solutions that eliminate the need for costly and ineffective methods. End Quote
  • (1888PressRelease) May 12, 2017 - New York, NY - Citus Health®, a digital health solution provider for the home infusion market, announced today the availability of Call Bell™, a new application that enables home infusion providers to more efficiently support remote patients, increase patient adherence rates and improve relations with referral sources. By automating manual processes and decreasing on-call expenses, Call Bell improves the business health of home infusion providers. The new solution is being demonstrated in the Citus Health booth #722 at the National Home Infusion Association (NHIA) annual conference May 22-25 in Orlando.

    Call Bell serves the unique needs of the growing home infusion industry as more hospitals, physicians and payers move to value-based reimbursement models that demand reduced care delivery costs and improved patient outcomes. As the industry grows, so does the need for more modern, automated business processes and systems, such as Call Bell. According to Global Market Insight February 2017 report, the home infusion market is poised to grow at 9% annually, reaching $26 billion by 2023, as the prevalence of chronic diseases and geriatric patient populations continue to skyrocket.

    "As a home infusion nurse for many years, I saw first-hand the frustration that builds among patients, clinicians and caregivers as they struggle to connect with each other effectively while undergoing and providing treatment," said Melissa Kozak, RN, CRNI, founder and CEO of Citus Health. "Due to the lack of automation and cumbersome communication processes, home infusion providers are challenged to deliver the right level of care and attention while maintaining profits. I knew there had to be a better way. I knew I had to build Call Bell."

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