DCConnect Launches VERA - the WhatsApp-Native Bulk Connectivity Advisor for Wholesale Connectivity at ITW USA 2026
Instant pricing for wholesale connectivity - by chat, voice note, or spreadsheet, all on WhatsApp. Asia at the core, global reach through partners.
- (1888PressRelease) May 23, 2026 - DCConnect Global announced the launch of VERA, the first WhatsApp-native bulk connectivity advisor purpose-built for wholesale connectivity. VERA makes her global debut at International Telecoms Week (ITW) USA 2026 at the DCConnect booth #413, where carriers, hyperscalers, and channel partners can put their most complex pricing questions and entire site lists directly to her.
What used to take 48 hours and a stack of PDF quotes now takes 30 seconds and a WhatsApp message.
VERA’s most distinctive feature is what she does with a spreadsheet. Upload an Excel of 40 sites building addresses, A–Z routes, capacity requirements and VERA returns verified pricing for the entire list in a single reply. The same applies to PDFs and Word documents. What used to require days of back-and-forth across multiple vendors becomes one attachment, one response. VERA also responds to voice notes. Carrier sales reps walking the ITW floor, riding between meetings, or fielding a live hyperscale call can speak a pricing question and get a verified answer in the same channel no portal login, no email thread, no PDF. For everyday queries, VERA handles natural-language chat. Send “1Gbps P2P from Singapore SG1 to Tokyo TY8, three-year term” and she returns verified pricing, available routes, and lead times in seconds.
Why VERA matters
Quoting wholesale connectivity has remained largely unchanged for two decades. A simple price request for a 1Gbps wave between two data centers can take 48 hours, multiple emails, and three PDFs that don’t compare cleanly. VERA collapses that workflow into a single conversation.
“The industry has spent years digitising every part of the connectivity stack except the moment a buyer asks ‘what does this cost?’” said Charmond Tsang, CCO, DCConnect Global. “VERA fixes that. She turns a 48-hour RFQ into a 30-second chat without sacrificing accuracy — every price she surfaces comes directly from our WebPricing platform.”
Coverage: Southeast Asia at the core, global through partners
VERA is built on DCConnect’s on-net infrastructure across Southeast Asia - with operations in Singapore, Malaysia, Thailand, and Indonesia, plus an established network presence in Hong Kong. This is the footprint where DCConnect can quote, deliver, and stand behind the service end-to-end as a single counterparty. Beyond the region, VERA extends coverage through DCConnect’s partner ecosystem - giving carriers and hyperscalers a single WhatsApp interface to query pricing across global inter-data-center routes. The result: deep, defensible Asia capability at the core, with global reach for partners whose enterprise customers operate worldwide
What’s next
Pricing is the first conversation. Subsequent VERA releases will extend the WhatsApp workflow into order status, capacity availability alerts, and provisioning, collapsing more of the wholesale connectivity lifecycle into the channel buyers already use every day.
About DCConnect Global
DCConnect Global is a Singapore-headquartered telecommunications company with self-operated network assets across Southeast Asia. Operating in Singapore, Malaysia, Thailand, and Indonesia, DCConnect serves international carriers, hyperscalers, data center operators, and channel partners delivering connectivity services to enterprise customers across Asia. The company’s portfolio includes internet access, Layer 2 Data Center Interconnect (DCI), and Layer 1 dark fiber and wavelength services, all supported by self-operated infrastructure and delivered to international enterprise service standards. DCConnect was named APAC NaaS Provider of the Year by the MEF Forum in 2023.
Media Contact
Rinesa Diola Audrina
Digital Marketing Manager, DCConnect Global
Rinesa.diola ( @ ) dcconnectglobal dot com
www.dcconnectglobal.com
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