CSE Product Manager on what to expect in the next Microsoft Dynamics CRM

Top Quote Computer Solutions East CRM expert shares his view on the latest Microsoft Dynamic CRM 2016. End Quote
  • New York, NY (1888PressRelease) November 19, 2015 - On 8 September, Microsoft announced its next major Dynamics CRM update will begin rolling out in Quarter 4 2015. Microsoft Dynamics CRM 2016 (Version 8.0) is an update for both CRM Online and On-Premise editions.

    Continuing the recent release trend of a 'cloud first' release cycle several of the latest improvements leverage Office 365 and are exclusively for CRM Online. This release underlines Microsoft's investment in mobile CRM with a series of enhancements to its already impressive phone and tablet apps.

    New Rochelle, NY: Siranjith Kumar, Product Manager (CRM) at Computer Solutions East, shares his insights on the importance of Dynamic CRM in an Organization.

    According to Siranjith Kumar, "CRM is the key to create and maintain relationship with customers and increase business. Dynamics CRM is a powerful tool that helps organizations to analyze data based on the historical business transitions and predict the customer needs and offers an efficient approach in handling Sales, Marketing and Customer Service that can be tailored to different business needs."
    He further adds, "The updated Dynamics CRM promises to deliver additional mobile support plus advanced document management capabilities that will enable quick access to SharePoint and one drive files. Also the introduction of pre-formatted Excel templates to create Excel reports that can be built into a workflow will enhance the analysis and reporting capabilities."

    Siranjith said, "Microsoft is bringing in some exciting new features to the Dynamics CRM 2016, all the more so for Mobile users with offline support, advanced security, document management etc. Another striking feature of the new release is the integration with Outlook for Mac and OWA"

    About Computer Solutions East
    Computer Solutions East, a part of the Microsoft family, provides services globally and delivers local onsite services to the Tri-State area of New York, Connecticut, and New Jersey. We are a Cisco Premier Partner and Microsoft Gold Certified. In 2014, Computer Solutions East achieved Tier 3 status for Microsoft Office 365 and are a part of The Microsoft SMB Cloud Champions Club.

    About Microsoft Dynamics CRM
    Microsoft Dynamics CRM is designed to help your organization acquire and retain customers and reduce the time spent on administrative tasks. At its core, Microsoft Dynamics CRM provides a robust account management system that automatically tracks activities and revenue. Microsoft Dynamics CRM enables you to perform and automate many common business tasks.

    Awards and Accomplishments:
    - Finalist; 2015 NY Metro Partner of the Year
    - Finalist; 2015 NY Metro Cloud Partner of the Year
    - Winner; 2013 East Region TOP VAR Partner of the Year Award
    - Finalist; 2013 Small Business Partner of the Year
    - Ingram Micro SMB 500
    - Inc. 5000
    - CRN Next-Gen 250

    Technology solutions that makes sense for your business:
    Microsoft Volume Licensing Services Sales
    Microsoft Office 365 (Migration & Licensing)
    Microsoft Dynamics CRM 2015 Deployment
    Azure: Improve performance and consolidate resource, let Microsoft take care of your servers
    Application Development: Websites, Quote to order automation, Netbook, Vendor XML integration with shopping cart
    Fixed Monthly Contracts: 24/7 service with predictable monthly payment
    Cisco Network and Telephone: WAN, LAN, VPN, Wireless and VoIP

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