CRM Domain solution partner Rightnow takes the lead in Gartner Releases 2011 Magic Quadrant

Top Quote As per recent reports, Gartner Inc. has declared RightNow to take the lead in the 2011 Magic Quadrant for Web Customer Service (WCS). RightNow CX helps consumer focused organizations in providing superior customer experience seamlessly across the web, social networks and contact center. End Quote
  • (1888PressRelease) October 01, 2011 - RightNow recently received various recognitions such as IQPC (News - Alert) Call Center Excellence Award for Best Technology Solution Provider, multiple CRM Magazine Service Leader Awards and a place as a Leader in the Gartner Magic Quadrant for CRM Customer Service Contact Centers.

    Rahul Iayer, Enterprise Solution Marketing Consultant, CRM Domain said, " We are proud to be a solution partner with Rightnow which helps in delivering great customer experience and enables an organization to establish a competitive position in the markets and helps to lower costs. The CRM domain team congratulate and applaud Rightnow for taking the lead in Gartner Releases 2011 Magic Quadrant for Web Customer service".

    "RightNow is excited to be named a Leader in the Gartner Web Customer Services Magic Quadrant. Delivering exceptional customer experiences seamlessly across the web, contact center and social networks is a key differentiator for leading brands, and RightNow continues to provide innovative solutions to help companies improve customer experiences, reduce costs, and increase revenue." stated David Vap, chief solutions officer, RightNow.

    As the solution partner, CRM Domain provides RightNow CX customer suite which gives the power to manage sales, marketing and support at every stage of customer's journey.

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