Cook Top Repair Chicago Company CEO Attains Certified Service Manager (CSM) Status

Top Quote James Dolbeare, owner of AAA Appliance Service Center®, has attained recognition as a Certified Service Manager (CSM). End Quote
  • (1888PressRelease) November 29, 2012 - Chicago, Illinois -- There are only a small group of managers in the United States who have achieved the credential of Certified Service Manager, and James Dolbeare, an appliance repair firm owner is one of them.

    The Certified Service Manager certification (CSM) was developed by the National Electronic Service Dealers Association (NESDA) to provide a means to measure the knowledge needed and obtained to manage today's advanced service business.

    James Dolbeare has taken and passed the comprehensive examination to acquire this certification. Fifty percent of the exam covers general information, including topics such as laws, regulations, customer and employee relations, etc. The other half of the test covers financial management. Areas covered in the exam are business types, quality systems, bankruptcy laws, warranties and risk of liability, employee relations and pay systems, employment laws, subcontractors, interviewing job applicants, and financial management.

    Today's consumer products have become quite sophisticated. It takes special skills and continuous training to keep up with new and changing technologies.

    Managers that make the effort to maintain the high level excellence necessary to become a certified service manager are proud of their skills and are recognized by their profession.

    This certification is strictly voluntary. Only those who possess extraordinary skills in the field of service management will attempt to pass this rigorous testing procedure.

    To learn more about Cook Top Repair firm operating throughout Metro Chicago, visit:

    About AAA Appliance Service Center:
    James Dolbeare operates AAA Appliance Service Center. Since 1950, their factory trained technicians provide appliance repair and installation services. AAA Appliance is factory authorized for most major brands and licensed by the Cook County Consumer Affairs Department. Their technicians are skilled at refrigerator repair, freezer repair, oven repair, range repair, dishwasher repair, washer repair, and dryer repair.

    James Dolbeare
    AAA Appliance Service Center
    Phone: 888-966-1950
    Fax: 847 823-6001
    service ( @ ) AAAasc dot com
    416 Higgins Road
    Park Ridge, IL 60068

    Submitted By: Right Now Marketing Group, LLC

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