Cat-Converter Express by Premiere Services Provides Insurers with Easy-To-Use, End-to-End Catalytic Converter Theft Replacement Program

Top Quote Cat-Converter Express by Premiere Services is a nationwide solution for insurers dealing with catalytic converter thefts. Our service fully manages the process with our nationwide network of replacement shops, offering faster repairs, loss cost savings, and full documentation while removing these nuisance claims from adjusters' desks. End Quote
  • (1888PressRelease) August 02, 2022 - Premiere Services, a leading national provider with more than 30 years of expertise in mobile aftermarket audio and infotainment systems replacement, and on-site wheel & tire replacement for insurance theft and vandalism claims, has originated Cat-Converter Express, the insurance industry’s first dedicated, white-glove national program for catalytic converter theft repair and replacement.

    With catalytic converter thefts up a startling 33 percent year over year in 2022, the insurance industry has become inundated with claims from individuals and commercial fleet operators.

    “Catalytic converter thefts are an increasingly common story in the news these days. And while a thief can remove a catalytic converter and be gone in just over a minute, for the insurer, this is a nuisance claim that can require multiple hours over days or even weeks to resolve,” says Mark Puente, CEO of Premiere Services. “Our Cat-Converter Express program eliminates the hassle and gets these claims off the desks of busy adjusters by coordinating and streamlining the entire process for them.”

    From claim submission to claim closing, Cat-Converter Express provides a fully managed resource that includes towing, estimating, quality control, repair, and delivery. In addition, the program’s singular focus has introduced many efficiencies to the servicing of catalytic converter claims.

    Premiere Services maintains a 5-day cycle time against an industry average of 18 days, which saves insurers on loss costs and helps drive policyholder satisfaction. Even with supply chain woes impacting cycle times across the auto repair industry, Premiere Services has been able to repair more than 98 percent of all vehicles they have managed through Cat-Converter Express due to their nationwide network of catalytic converter replacement facilities.

    “We have managed thousands upon thousands of these claims since we launched Cat-Converter Express in August of 2021. No other insurance services provider in America understands or can execute as effectively on a catalytic converter theft claim as Premiere Services can,” says Chris Sestito, COO of Premiere Services. “Our top priority and promise are to get the customer back on the road safely and quickly.”

    Every detail of Cat-Converter Express was explicitly designed around ease of use. There are no setup fees, additional costs or IT integration needed. Premiere Services and Cat-Converter Express are tied directly into all major estimating programs, including CCCOne and Mitchell Connect, for click-to-submit simplicity. Claims handlers can also use the Premiere Services secure online quick claim portal found on, submit a claim via email at claims ( @ ) premiereservices dot com, or speak directly with a U dot S dot -based Premiere Services agent by calling 800-479-9945 dot

    About Premiere Services
    Premiere Services has been exclusively serving the insurance claims industry for 30 years and is a nationwide leader in insurance theft or vandalism claims for catalytic converters, mobile aftermarket audio, on-site wheel & tire, and Infotainment systems. The company began when Founder and CEO Mark Puente experienced a theft loss, and after undergoing the arduous claims process felt “there had to be a better way”. That has been the guiding principle for the company since 1991.

    For more information or to set up a demo, please contact Premiere Services at 800-479-9945 or via email at demo ( @ ) premiereservices dot com.

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