Bumrungrad Hospital to provide enhanced clinical services with OptraHEALTHs HealthFAX™

Top Quote The hospital, ranked by Newsweek as the best in Thailand for three consecutive years, has announced a collaboration with OptraHEALTH to provide HealthFAX™ services, powered by Artificial Intelligence (AI) technology, ensuring positive clinical outcomes for patients. End Quote
  • San Jose, CA (1888PressRelease) May 26, 2023 - San Jose, CA & Bangkok, Thailand. May 25, 2023: Bumrungrad Hospital, one of Southeast Asia’s largest hospitals, today announced its collaboration with OptraHEALTH to utilize HealthFAX™, a proprietary AI platform for providing enhanced clinical services to patients.

    Bumrungrad Hospital is a multi-specialty hospital that caters to patients’ needs across all medical specialties. As screening takes center stage in medicine, there is a clear need for technology-based tools to expedite various clinical processes in pre-test and post-test scenarios and especially empowering patients to understand their reports. In this age of information technology patients want the next level of digital experience and expect instant health information.

    With HealthFAX™ as part of its clinical tools, Bumrungrad Hospital is providing seamless patient & clinician interactions, counseling, and support. This implementation includes consent, personalized risk assessment, pre/post-test education, and automated interactive return of results, all through intuitive online conversations. Patients may also ask questions to HealthFAX™ throughout the process and using AI-powered natural language processing HealthFAX™ responds with the info & resources they need. HealthFAX™ ExpertConnect empowers patients to connect with a health expert instantly if required.

    Dr. Palita Lungchukiet, MD, CEO of the Bumrungrad Genomic Medicine Institute, remarked that, “We believed in the 4P-approach: predictive, preventive, personalized and participatory… in medical care. Genomic medicine helps with individual risk-assessment, which guides personalized preventive care as well as precise diagnoses and treatments. HealthFAX can assess whether patients would benefit from cancer genetic testing. Patients will be able to understand more about genetics and genetic testing through a friendly conversation. We believe that the integration of HealthFAX and one of the best-in-class healthcare providers, Bumrungrad, will keep patients in good health as long as possible.”

    Dr. Gauri Naik, CEO of OptraHEALTH commented “We are super-excited to partner with Bumrungrad Hospital, a leading health system in Thailand. With growing traction for our innovative platform in North America and Europe, we are happy to make our products available for APAC customers. Using our patented technology, we aim to provide the best-in-class services clinical intelligence with HealthFAX™. We are proud to have a partner like Bumrungrad Hospital in Asia region to improve global healthcare through patient education and meaningful engagement.”

    With an easy-to-use, automated approach, HealthFAX™ is helping both patients and clinicians from the initial appointment to results thereby delivering better healthcare and personalized treatment options. This also reduces the clinical workload on hospital staff enabling them to focus on important tasks.

    About OptraHEALTH®:
    OptraHEALTH® is focused on improving outcomes for consumers and leading Life Sciences and Healthcare organizations by utilizing its next-generation Artificial Intelligence Platform. OptraHEALTHs flagship product, HealthFAX™ Virtual Care Platform for Healthcare, is used in healthcare settings for better engagement, experience, and education.

    About Bumrungrad Hospital:
    Bumrungrad Hospital has been a global pioneer in providing world-class healthcare services and international patient support for nearly four decades. Located in the heart of Bangkok, Thailand, a cosmopolitan megacity, Bumrungrad is an internationally accredited multi-specialty hospital. Listed on the Stock Exchange of Thailand since 1989, Bumrungrad is one of the largest private hospitals in Southeast Asia. It treats over 1.1 million patients from more than 190 countries annually. For more information, visit https://www.bumrungrad.com/en/.

    For more information please also visit: https://www.bumrungrad.com/th/blog-news/bumrungrad-OptraHEALTH

    Bumrungrad Hospital Contacts:
    Dr. Palita Lungchukiet M.D
    CEO, of Bumrungrad Genomic Medicine Institute
    PalitaL ( @ ) bumrungrad dot com

    OptraHEALTH Contacts:
    Ashwin Kotwaliwale MD Ph.D
    Medical Director, OptraHEALTH
    info ( @ ) optrahealth dot com

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