Aditya Birla Minacs Amongst Global Top 100 - 2010 Global Services 100

Top Quote Recognized as 'Top BPO Vendor', 'Top Call Center and Customer Management Vendor' and 'Top Industry Specific BPO Vendor'. End Quote
  • (1888PressRelease) August 31, 2010 - Aditya Birla Minacs, a global business solutions company and a subsidiary of Aditya Birla Nuvo Ltd., today announced that it has been featured in the 2010 Global Services 100 (GS100) study for the second year in a row. Minacs has been recognized as the Top BPO provider in three categories, namely: Top BPO Vendor, Top Call Center and Customer Management Vendor and Top Industry Specific BPO Vendor amongst participating IT and BPO service providers from over 18 countries.

    Commenting on the achievement, Mr. Deepak Patel, Chief Executive Officer - Aditya Birla Minacs, said, "We consider it a great honor to be named to the GS100 and be recognized amongst our peers as a leading global player in the industry. This recognition is testimony of our track record of partnering with our clients supporting their value chains to enhance revenues, profitability and customer service."

    "2009 was a tough year for the outsourcing industry. Service providers in the GS100 list are typified by their resilience to weather the economic downturn, the ability to retain market leadership, and the flexibility to play by the changed rules of the industry," said Ed Nair, Editor, Global Services.

    GS100 is the annual survey and analysis of the global ITO-BPO industry done by Global Services and neoIT, an outsourcing advisory firm. The survey recognizes service provider excellence and maturity to serve the global market. The top 100 list and the names in the categories are derived using a scientific research methodology based on over 200 data points and several qualitative parameters.

    About Aditya Birla Minacs Worldwide Ltd. (Aditya Birla Minacs)

    Aditya Birla Minacs is a leading business solutions company that partners with global corporations in the manufacturing, retail, telecom, technology, media and entertainment, banking, insurance, healthcare and public sectors. We leverage years of process, domain and technology expertise to deliver superior business value to clients with our seamless Customer Lifecycle, Marketing, Finance and Accounting, Procurement and IT solutions and services. 16,000 Minacs experts across 3 continents and 32 centers spanning Canada, Germany, Hungary, India, Jamaica, Philippines, the UK and USA power our solutions through a global delivery model that helps our clients enhance revenues, profitability and customer service.
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    Safe Harbor
    Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. We may, from time to time, make additional written and oral forward-looking statements, including statements contained in our filings with the regulators in India and to our reports to shareholders. We do not undertake to update any forward-looking statement that may be made from time to time by us or on our behalf.

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