ABQ Health Partners Selects Aternity(R) as Strategic Application Performance Management Solution

Top Quote Largest, Independent Physician-Owned Medical Group in the Southwest U.S. Adopts Frontline Performance Intelligence to Proactively Identify EHR Performance Issues and Improve End User Experience and Productivity. End Quote
  • (1888PressRelease) November 23, 2011 - Aternity Inc., the industry's technology leader in end user experience management solutions for Global 1000 enterprises, announced today that ABQ Health Partners, the largest multi-specialty, independently-owned medical group in New Mexico, has selected the Aternity Frontline Performance Intelligence (FPI) Platform for its strategic end user experience management initiatives. With Aternity, ABQ Health Partners will monitor and analyze the performance of its Electronic Health Record (EHR) solution in order to pro-actively monitor on-going use.

    "After a lengthy due diligence process and evaluation of application performance monitoring vendors, Aternity's FPI Platform provides us with the user-centric, proactive IT management capabilities our business requires," explained Scott Dannenberg of ABQ Health Partners. "We are confident that Aternity will play a significant role in helping ABQ Health Partners to further its mission in providing high quality, high tech medical care and excellent service to our patients."

    The driving need to understand real end user experience from the frontline has grown rapidly within the healthcare industry especially with the increasing complexity and highly distributed nature of today's virtualized IT environments. Cloud Computing, Virtual Desktop Infrastructure (VDI), SLA Management, Web 2.0 applications, and Meaningful Use programs are just some of the main IT initiatives that have increasingly exposed organizations to the visibility gap and their inability to truly understand end user experience "From the Edge on In."

    Aternity redefines end user experience management by providing the industry's first patented Frontline Performance Intelligence Platform, effectively transforming every desktop - physical or virtual - into a self-monitoring platform that is user experience aware. Aternity's FPI Platform uniquely monitors the three primary components that dynamically interact at all times to define and impact an end user's experience as an IT consumer: Application Performance, Device Performance, and User Productivity. Frontline Performance Intelligence is the result of the real-time aggregation, analysis and correlation of all these metrics, ultimately delivering user-centric, proactive IT management from the Desktop Vantage Point.

    "We welcome ABQ Health Partners into our healthcare family and are committed to helping them optimize their EHR adoption, performance, and productivity," said Trevor Matz, president and CEO of Aternity. "By providing them with the business intelligence they need to reduce business disruptions and increase end user productivity, Healthcare leaders, like ABQ Health Partners, continue to rapidly embrace the value and impact of Aternity's user-centric approach to proactive IT management."

    About ABQ Health Partners

    ABQ Health Partners is the largest, independent, physician-owned medical group in the Southwest and offers comprehensive health care services backed by more than 35 medical/surgical specialties to cover the health of New Mexicans from head to toe (www.abqhp.com).

    About Aternity

    Aternity redefines real end user experience management by delivering the industry's first Frontline Performance Intelligence (FPI) Platform, effectively transforming every desktop - physical or virtual - into a self-monitoring platform that is user experience aware. By arming organizations with user-centric, proactive IT management capabilities, the Aternity FPI Platform dramatically reduces business disruption and increases user productivity. With Aternity's 360 degree view of end user experience, advanced analytics for preemptive problem detection and cause analysis, and right-time decision support capabilities, Global 1000 enterprises finally have the empirical evidence on how application performance and usage impacts business results, providing them with a path for constant improvement.

    Aternity was named a Top 10 Most Promising Start-up by Ernst & Young and Globes and a Top 50 Startup by InformationWeek. In addition, the company has received prestigious industry recognition from the American Business Awards, the International Business Awards, Best in Biz Awards, The Boston Business Journal, The Marker and NetworkWorld Magazine. To further evaluate how Aternity can bring winning performance to your frontline and to find out if you qualify for a free evaluation and proof of concept, visit www.aternity.com.

    EndUserExperience2Day, sponsored by Aternity, is a freely available news and blog portal that can be accessed at www.enduserexperience.info. Follow Aternity on Twitter, become a fan on Facebook and see us on YouTube.

    2011 Aternity, Inc. All other trademarks or trade names are properties of their respective owners.

    All rights reserved.

    Media Contact:

    Lisa Dilg
    Account Director
    ldilg ( @ ) perkettpr dot com

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