4CS to Provide RIDE-a-WAY with Service Contract Management Solution

Top Quote 4CS, a leading warranty and service lifecycle management software provider, announced today that RIDE-a-WAY, provider of automotive modular service contracts in Belgium and the Netherlands, has selected the 4CS iWarranty solution to manage their contracts and claims processes. End Quote
  • (1888PressRelease) July 07, 2011 - Warwick, UK - "As we focused on growing our modular service contracts business we needed a system to manage our quotations, registrations and claim processing. We needed online access for our customers, and for our sales people to work from anywhere, and of course it must support our back-office systems", said Diane De Maeyer, Director of Ride-a-Way.

    Diane added, "Most of the systems we looked at did not have the full range of functions that we needed. We thought about developing our own software, but we knew that would take time and carry many risks. Finally, we found 4CS, and were immediately impressed by their software and the way that they work. The 4CS solution is very flexible and is a complete package - not only the software, but also the hosting for the online applications."

    David Jobling, Director of 4CS Europe, commented, "We are proud to be working with Ride-a-Way and supporting their growth in a very competitive market. Ride-a-Way is implementing iWarranty under our "ServiceON" model, providing for rapid implementation and transaction-based pricing. This allows Ride-a-Way to remain focused on their business growth while 4CS looks after the solution delivery and all the technical details."

    About 4CS : 4CS is a leading provider of intelligent service software solutions. 4CS iWarranty software helps to significantly reduce product warranty costs by improving quality and reliability, sharing cost and information with suppliers and partners, and automating the warranty management processes. The iWarranty product directly connects manufacturers, suppliers, dealers, partners and customers in a service network and optimizes the entire warranty cycle through the integration of the following applications: eClaims, Parts Return, Supplier Warranty, Purchased Warranty, Warranty Analytics Powered by Cognos, and Warranty Centre. For more information, see www.4CS.com or call +44 333 088 0427.

    About Ride-a-Way: Headquartered in Leuven, Belgium, Ride-a-Way provides modular service contracts for the automotive sector, including products such as maintenance contracts, wear & tear and technical breakdowns, mobility cover, on spot diagnostic services, administrative contract & claim handling support. For more information, see www.ride-a-way.eu.

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