WS Announces Chatbot Development Services to Drive Engagement for eCommerce
Web Spiders Group proudly presents to you chatbot services as part of your digital marketing strategy.
- New York, NY (1888PressRelease) October 21, 2016 - Chatbots are computer programs that can interact and solve queries of visitors to your website using artificial intelligence. To use the bots, the user just needs to log in to any messenger platform of your brands and ask questions to the bot.
Have a query about any product or service? Want to get a quick answer for it? Not really interested to download another app again to get information? Chatbots are there to help.
Chatbots provide more streamlined, personalized experience in e-Commerce and are transforming the way how e-Commerce retailers interact. A study by CMO Council revealed that "enriched/personalized content and digital interactions" have higher response and engagement rates.
Siddharth Jhunjhunwala, CEO, Web Spiders Group says "Chatbots are text based services that connect with messenger networks and interact with customers via the popular apps like WeChat, Facebook Messenger, Telegram etc.Powered by Natural Language Processing and Artificial Intelligence, this platform offers a new channel of conversational commerce for Retailers. With the advancement of technology, consumers now expect more personalized mobile experience."
But chatbots are more than just personalized, streamlined experience to consumers - it actually helps to reach out to a large pool of consumers as the technology can be integrated into messenger apps. With people spending more time in messenger apps than on social networks, chatbots are great tools to push information and gain data.
Varun Kashiv, Director of Business, Web Spiders Group adds, "Chatbot services are available 24/7 and it can be easily integrated with the core business. Monitoring is an important aspect of enterprise software solution. Chatbot platform can even include monitoring capabilities to leverage data collection."
From weather related bot to scheduling bot - scope for bot is endless. Chatbots are the new trending buzzword in the internet world and with time it will slowly revolutionize the world of conversational commerce.
Thus, Web Spiders Group has added chatbot development services to their existing set of digital solutions.
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