TatvaSoft developed a Document & Request Management System to Accelerate Restaurant Operations

Top Quote TatvaSoft, a CMMI Level 3 Software Development Company based in New Jersey, USA has developed a Document and Request Management System for a leading Restaurant in UAE. End Quote
  • (1888PressRelease) June 11, 2016 - This is a SharePoint based intranet web application aimed to maintain the lifecycle of activities in the restaurant and fulfill the customer request. The web application possesses the capability to automate the entire operations over the distributed and different branches of the large chain of restaurant.

    A restaurant is one of the crowded places that faces multiple operations at a time. To combine the key operations of the Restaurant, TatvaSoft, an expert SharePoint Development Company, developed a web based comprehensive Document and Request Management System for the client. To increase the control, improve efficiency and assure seamless performance of every activity, the workflow of the system is divided into six different modules. These are Admin, Document Management, Calendar, HR Workflow, Request Management and Reports. User-based rights facility is provided to allow every user to perform their task seamlessly across the platform.

    The SharePoint based Document and Request Management system for Restaurant were developed with the following capabilities:

    - Admin
    Facilitates admin to configure the settings to manage the entire system.

    - Document Management
    By incorporating Sharepoint Development process, the client is benefited with easy and efficient document management system. To streamline the document management process, individual libraries for Employees, Admin, Managers, Branches and Public section were defined. Other operations like document creation, upload and search can be performed. Also, the client can use different templates available for the business process.

    - Calendar
    It is like a personal assistant that manage the appointments and events in the restaurants.

    - HR Workflow
    This module manages the subsequent process of managing the HR workflow like defining employee budget, transfer of employee, contract expiration and quick pay.

    - Request Management
    A full featured Request Management module to handle customer complaints, raising equipment supplies request, defining the job order details and manage the vehicle maintenance task.

    - Reports
    This is an employee management matrix to record the employee details of their work in each branch and region. Also, the user can handle the penalties paid in any area and branch.

    The Document and Request Management System was built to overcome the challenges faced by the client in handling their restaurant chains. This system has met their requirements to set up a streamlined workflow and ensure that it is consistent throughout the restaurant.

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