Q-Matic Corporation Signs Government Service Partnership with Technical Communities

Top Quote A new union between Qmatic and Technical Communities offers new opportunities in the government sector. End Quote
  • Atlanta, GA (1888PressRelease) June 28, 2012 - Qmatic, the world leader in queuing and Customer Flow Management (CFM) solutions, announces a new partnership with Technical Communities Inc., the company that helps technology companies increase their sales to government markets and helps government agencies quickly find the equipment they need at the price they want.

    This agreement provides Technical Communities the authority to offer Qmatic Customer Flow Management (CFM) products at GSA Schedule pricing. Qmatic's end-to-end customized CFM solutions are about managing the flow of customers and their experiences from initial contact through to final service delivery. With solutions that range from large enterprise CFM systems to elegant, self-contained kiosk systems, government organizations can reduce costs while increasing sales and processing capacity, improve customer and staff satisfaction, and derive real-time management information (MI) that powers meaningful operation decisions.

    Said Andrew Tierney, Channel Director for Q-Matic Corporation, "Technical Communities Inc. is a respected company and we are excited for the new opportunities this partnership will bring." Qmatic will benefit from Technical Communities management of product content, transaction, marketing, sales support, and reporting services, as well as presentation and order processing through the GSA's e-commerce web site, www.gsaadvantage.gov, and their two online marketplaces: www.gsamart.com and www.testmart.com.

    "Technical Communities is excited to offer the federal government innovating customer flow management and queue management solutions," said Peter Ostrow, President and CEO of Technical Communities. "We have a total commitment to create the most effective public sector buying and selling opportunities for industry-leading organizations such as Qmatic."

    About Qmatic:
    Q-Matic Corporation (Qmatic) is the inventor of Customer Flow Management (CFM) and the world's largest queue management company. CFM is a methodology for managing customer flow and experience from initial contact through service delivery. Qmatic operates in 122 countries with 51,800 installations globally in the public, healthcare, retail, finance and travel sectors. Every year, a Qmatic system, is used 1.8 billion times throughout the world.

    About Technical Communities:
    Companies who sell to the government rely on Technical Communities for proven contracting, marketing and sales solutions. The company, with offices in the California's Silicon Valley and the Washington, DC corridor, is owner and operator of marketplaces www.gsamart.com, www.testmart.com, and government business and procurement content network including www.govcontractsmagazine.com.

    For more information, visit www.technicalcommunities.com.

    Editor's Note:
    Qmatic is available for interviews regarding the recent partnership with Technical Communities Inc.

    Andrew Tierney
    (770) 817-4250
    andrew.tierney ( @ ) qmatic dot com

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