Online Ticketing System by CustomSoft

Top Quote In customer service, a ticketing takes incoming customer requests for support and automatically generates a customer service ticket. CustomSoft customize ticketing system that work as a shared inbox for all your customers’ questions and concerns. End Quote
  • New York, NY (1888PressRelease) June 16, 2017 - This way, no matter what channel the customer uses to contact the company-email, chat, Twitter, etc.-the support agent is always provided with a consistent ticket, making ticket management much easier for the agent to help the customer more quickly solve the issue to their satisfaction.

    CustomSoft Online Ticketing System Software best features are:
    • Fully Customizable
    • Scalable and Secure
    • Venue Management
    • Broker Management
    • Seating Map Manager
    • Event Manager
    • Ticket Class Manager
    • Ticket Items with flexible Tax options and reporting (Sales Tax, LET Tax, Local, County Tax)
    • Agent Box Office (POS and Barcode Scanning)
    • Comprehensive Reporting
    • Promo Systems

    Venue Management
    • Add / Edit Venue
    • Name, Description, and Address
    • Search Venues
    • Summary and Detail Views

    Broker Management
    • Add / Edit Broker
    • Search Brokers
    • Summary and Detail Views

    Sales Channels
    • Add / Edit Sales Channels (Box Office, Website, Broker)
    • Detailed Sales Channel Information
    • Sales Channel Search

    Seating Manager
    • Create Seating Map
    • Duplicate Existing Seating Map
    • Edit Seating Map
    • Create Seating Group
    • Build Seats in each Group

    Event / Show Manager
    • Add / Edit Events
    • Assign Date Range for Ticket Sales
    • Assign Venues
    • Assign Seating Map

    Ticket Class Manager
    • Create / Edit Custom Ticket Classes
    • Add Items (Adult Ticket, Drink)
    • Assign Seating Group
    • Assign Sales Channel
    • Specify Price, Fees, and / or Discounts
    • Specify Broker Commission Amount

    • Multiple Options for Allocating Seats
    • Specify Venues, Events, Sales Channels, and More
    • De-allocate Seats
    • Allocate by Date Range
    • Allocate by Seating Group

    Agent Box Office
    • Create Ticket Sale
    • Choose Delivery Option (Will Call, Print at home, Door Sale)
    • Select Seating Group (VIP, General Admission)
    • Select Seat from Seating Group
    • Confirm and Submit Order
    • Print the Ticket(s)
    • Edit Order
    • Search Events
    • Search for Seating
    • Optional Promo Codes
    • Choose Payment Method
    • Search Orders and Reservations
    • Refund Order (Choose Seats to be Refunded, Set Cancellation Fee per Ticket)

    • Receipt Detail Report
    • Daily Report
    • Master Sales Summary Report (Group by Events)
    • Commission Summary Report (Group by Sales Channel)

    Ticket Printing
    • Ticket Design & Layout
    • Research the Best Printing Option

    User Administration
    • Add / Edit User
    • Enable / Disable User
    • Change Password
    • Custom Permissions Levels

    • Track All User Actions in the Administration Dashboard
    • Track All User Actions in the Agent Box Office

    About custom soft:
    • Delivered 500+ applications till date
    • 15+ E-learning apps development experience.
    • Achieved 100% client satisfaction
    • 1000+ actual application user across the world.
    • We work in USA, UK, Canada, and Australia and all over the world.

    -Delivered successfully to 75 Business Enterprises, Educational Institutions and Universities.

    Our customize application development for industries like: Healthcare, Real estate, Retail, hospitality, insurance, E-learning, E-commerce, Social media.

    Contact us: Write us for free demo @: Info ( @ ) custom-soft dot com
    You can visit our website @:

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Contact Information
  • Sunil Sanap
  • 5, II Floar, Shree Parvati Mata Apartment 359, Shanivar Peth, Pune - 411030 Maharashtra, India
  • 411030
  • Voice: 912030429193
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