Online Ticketing System by CustomSoft
In customer service, a ticketing takes incoming customer requests for support and automatically generates a customer service ticket. CustomSoft customize ticketing system that work as a shared inbox for all your customers questions and concerns.
- New York, NY (1888PressRelease) June 16, 2017 - This way, no matter what channel the customer uses to contact the company-email, chat, Twitter, etc.-the support agent is always provided with a consistent ticket, making ticket management much easier for the agent to help the customer more quickly solve the issue to their satisfaction.
CustomSoft Online Ticketing System Software best features are:
Fully Customizable
Scalable and Secure
Venue Management
Broker Management
Seating Map Manager
Event Manager
Ticket Class Manager
Ticket Items with flexible Tax options and reporting (Sales Tax, LET Tax, Local, County Tax)
Agent Box Office (POS and Barcode Scanning)
Comprehensive Reporting
Promo Systems
Venue Management
Add / Edit Venue
Name, Description, and Address
Search Venues
Summary and Detail Views
Broker Management
Add / Edit Broker
Search Brokers
Summary and Detail Views
Sales Channels
Add / Edit Sales Channels (Box Office, Website, Broker)
Detailed Sales Channel Information
Sales Channel Search
Seating Manager
Create Seating Map
Duplicate Existing Seating Map
Edit Seating Map
Create Seating Group
Build Seats in each Group
Event / Show Manager
Add / Edit Events
Assign Date Range for Ticket Sales
Assign Venues
Assign Seating Map
Ticket Class Manager
Create / Edit Custom Ticket Classes
Add Items (Adult Ticket, Drink)
Assign Seating Group
Assign Sales Channel
Specify Price, Fees, and / or Discounts
Specify Broker Commission Amount
Allocation
Multiple Options for Allocating Seats
Specify Venues, Events, Sales Channels, and More
De-allocate Seats
Allocate by Date Range
Allocate by Seating Group
Agent Box Office
Create Ticket Sale
Choose Delivery Option (Will Call, Print at home, Door Sale)
Select Seating Group (VIP, General Admission)
Select Seat from Seating Group
Confirm and Submit Order
Print the Ticket(s)
Edit Order
Search Events
Search for Seating
Optional Promo Codes
Choose Payment Method
Search Orders and Reservations
Refund Order (Choose Seats to be Refunded, Set Cancellation Fee per Ticket)
Reports
Receipt Detail Report
Daily Report
Master Sales Summary Report (Group by Events)
Commission Summary Report (Group by Sales Channel)
Ticket Printing
Ticket Design & Layout
Research the Best Printing Option
User Administration
Add / Edit User
Enable / Disable User
Change Password
Custom Permissions Levels
Auditing
Track All User Actions in the Administration Dashboard
Track All User Actions in the Agent Box Office
About custom soft:
Delivered 500+ applications till date
15+ E-learning apps development experience.
Achieved 100% client satisfaction
1000+ actual application user across the world.
We work in USA, UK, Canada, and Australia and all over the world.
-Delivered successfully to 75 Business Enterprises, Educational Institutions and Universities.
Our customize application development for industries like: Healthcare, Real estate, Retail, hospitality, insurance, E-learning, E-commerce, Social media.
Contact us: Write us for free demo @: Info ( @ ) custom-soft dot com
You can visit our website @: http://bit.ly/2dfCXl1
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Contact Information
- Sunil Sanap
- Custom-soft.com
- 5, II Floar,
Shree Parvati Mata Apartment
359, Shanivar Peth,
Pune - 411030
Maharashtra, India
- 411030
- Voice: 912030429193
- Visit our Site
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