Mopinion’s Digital Customer Experience Benchmark report for 2023 reveals how - despite the rapidly changing digital landscape - 24% of organisations across the globe are still learning what it takes to be successful in digital customer experience management.
Conversational feedback is Mopinion's latest addition to collect customer feedback in a way that is casual, fun and personal, allowing your customers to really open up. That means increased response rates and even richer consumer insights.
Mopinion is awarded ISO 27001:2017 certification. These added security measures guarantee that all Mopinion’s processes and systems offer the highest level of data security in accordance with industry best practices.
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