Mindlogicx launched Customer Relationship Manager & Consumer Complaint Finder

Top Quote Mindlogicx's unique Customer Relationship Management product that help businesses manage customer relationships in an organized way and find customer complaints. End Quote
  • (1888PressRelease) March 09, 2012 - Mindlogicx Infotech Limited provides information technology (IT) development services and solutions in India. It offers e-governance, e-business, virtual learning, digital content management, tele-education system, enterprise management, business intelligence, SOA, enterprise application integration, and IT consulting services. Mindlogicx Infotech Limited was incorporated in 2002 and is based in Bengaluru, India.

    Mindlogicx Bangalore provides an array of products in the office automation domain. One of them is smartCRM. This is a unique Customer Relationship Management product. Ideally, a CRM product incorporates the methodologies and tools that help businesses manage customer relationships in an organized way.

    The major features of SmartCRM include the following:
    Identification and targeting best customers, generate quality sales leads, and plan and implement marketing campaigns with clear goals and objectives.
    Provide the highest level of customer service to the most profitable customers.
    Provide employees with the information they need to know their customers' wants and needs.
    Get the reviews from the customers, and help the employees make the product consumer complaint free.

    The entire customer life cycle is covered as a part of smartCRM. Finding the customer, building value for the customer, establishing long term relationships with the customer, creating a sense of loyalty and eliminating consumer complaints.
    SmartCRM is a multifaceted product, mediated by a set of information technologies, that focuses on creating two-way exchanges with customers so that company has an intimate knowledge of the needs, wants, and buying patterns of their customers. In this way, SmartCRM helps companies understand, as well as anticipate, the needs of current and potential customers. Functions that support this business purpose include sales, marketing, customer service, training, professional development, consumer complaint eradication, performance management, human resource development, and compensation. The uniqueness of SmartCRM and its success where many other CRM initiatives have failed is because of implementation, that is not limited to software installations but includes alignment to a Customer-Centric strategy. This is where SmartCRM scores above all the other products in the market.

    For Details Visit: http://www.mindlogicx.com/

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