Merrill Brink International Achieves 99.55 percent On-Time Delivery for 2011

Top Quote Merrill Brink International (www.merrillbrink.com), a leading global provider of language solutions for global companies and law firms, today announced that it achieved 99.55 percent on-time delivery in 2011. End Quote
  • (1888PressRelease) February 27, 2012 - A monthly project delivery report is executed to measure key performance indicators based on Merrill Brink's iTrac® Translation Management System's (TMS) collected data of client due date and actual ship date. The on-time delivery report for the fourth quarter of 2011 rated at 99.66 percent. This achievement coincides with Merrill Brink's global life cycle management which aims to reduce translation turnaround times, accelerate product release schedules and enhance customer satisfaction.

    "Our global customers clearly recognize Merrill Brink International's responsiveness and our TMS technology, which enables us to meet their important time tables" said Claes Holm, president of Merrill Brink International. "We are totally committed to meet our customers' requirements and their critical milestones."

    Merrill Brink's iTrac Translation Management System (TMS) provides a secure Web-based client portal to help clients manage their translation projects. One of its features allows real-time project tracking that lets clients' view the project's progress and when to expect the deliverables.

    With a strong emphasis on project management, expert linguistic resources and technology, Merrill Brink is able to bring its clients some of the most aggressive turnaround times in the industry.


    About Merrill Brink International
    Merrill Brink International (www.merrillbrink.com) is a leading provider of complete translation and language solutions for global companies and law firms, with special expertise in serving the legal, financial, life sciences, software, heavy machinery and corporate markets. A proven leader with more than 30 years of experience, Merrill Brink offers a wide range of language solutions including translation, localization, desktop publishing and globalization services.

    Merrill Brink is recognized in the industry for its commitment to quality and its pioneering approach of leveraging technology to reduce costs, eliminate redundant processes and accelerate translation life cycles. Merrill Brink is certified to ISO 9001:2008; ISO 27001:2005 and ISO 13485:2003, and registered to EN 15038:2006 and ISO 14971:2007. Together, these standards provide assurance that the most stringent process and quality standards for translation are followed. Merrill Brink International is a wholly owned subsidiary of Merrill Corporation.

    About Merrill Corporation
    Founded in 1968 and headquartered in St. Paul, Minn., Merrill Corporation (www.merrillcorp.com) is a leading provider of outsourced solutions for complex business communication and information management. Merrill's services include document and data management, litigation support, language translation services, branded communications programs, fulfillment, imaging and printing. Merrill's target markets include the legal, financial services, insurance, healthcare and real estate industries. With more than 5,000 people in over 40 domestic and 22 international locations, Merrill empowers the communications of the world's leading companies.

    For more information, please contact Merrill Brink at translations ( @ ) merrillbrink dot com or in the U dot S dot , call (800) 688-4400 or in Europe, call 353 (0)91-393000; Web: http://www dot merrillbrink dot com
    For full text: http://www.merrillbrink.com/merrill-brink-achieves-99-percent-on-time-delivery-for-2011-02212012.htm
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