Libman Education Blogger Rebecca Harmon to Speak at the 2015 AHIMA Convention and Exhibit

Top Quote Presentation titled "Journey toward the Complaint-Free HIM Department" set for Tuesday, September 29. End Quote
  • (1888PressRelease) September 04, 2015 - Veteran HIM professional, instructor and Libman Education Blogger Rebecca Harmon, MPM, RHIA, CCA, is slated to speak at this year's Annual AHIMA Convention and Exhibit on the topic "Journey toward the Complaint-Free HIM Department," on Tuesday, September 29.

    Rebecca's blogs for Libman Education commenced with the story of how she returned to the hospital environment from teaching and wanted to pursue her Certified Coding Associate certification from AHIMA. (See the entire series here: Since achieving her CCA, Rebecca continues to write on issues related to HIM careers and job satisfaction.

    Rebecca was invited to speak by AHIMA to provide tools for minimizing the stifling effects of complaining in the HIM workplace. Rebecca will provide participants with measurable, organization-changing concepts that have positively affected organizations throughout the nation.

    "I learned from the 'Complaint Free World' program that the average person complains 15-30 times a day -- often unawares," said Rebecca Harmon. "I realized that this kind of ongoing negativity hinders our productivity as individuals, and can negatively impact the HIM department's overall efficiency. My goal is to help HIM departments improve productivity (and more!) by shifting the culture away from complaining."

    "Journey toward the Complaint-Free HIM Department" equips attendees to:
    - describe the challenges in engaging and motivating employees in a traditional HIM (or other healthcare) work environment.
    - identify positive steps to take in helping to shift stale/negative attitudes to more positive perspectives.
    - explain how a process like "A Complaint Free World" can be used in one's department.
    - contrast the detrimental impact of negativity and complaining with the benefits of a shift toward the positive.

    Presentation details:
    Event: 87th Annual AHIMA Convention and Exhibit
    Title: "Journey toward the Complaint-Free HIM Department"
    Date: Tuesday, September 29, 2015
    Time: 4:30 PM-5:30 PM
    Location: Rooms 243-245 (New Orleans Ernest E. Morial Convention Center)
    For more about the 2015 AHIMA Convention and Exhibit, visit

    Rebecca Harmon, MPM, RHIA, CCA, returned to HIM practice in a leadership role after spending many years as an HIM educator. Tapping her broad history of diverse healthcare experience that began with a tour of duty in the US Navy, Rebecca writes regularly and speaks on education, workforce issues, management and life. An energetic and engaging speaker, Ms. Harmon enjoys sharing her unique perspective with student, faculty, professional and community groups.

    Get Rebecca's insights and unique perspective on HIM-related issues at Libman Education's blog page here:

    Libman Education Inc. is a leading provider of training for the healthcare workforce. Libman Education offers self-paced online courses designed and developed by leading industry experts in Health Information Management (HIM) and Medical Record Coding. Courseware is designed for individuals as well as health care providers and institutions, public and private workforce development training programs, and professional and volunteer associations interested in preparing their employees and members for the challenges facing the HIM workforce.

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