Leading Patient Engagement Service Smile Reminder Introduces New Active Presence Feature

Top Quote What is Your "Webutation"? End Quote
  • Los Angeles-Long Beach, CA (1888PressRelease) March 29, 2011 - Smile Reminder, the market leader in patient engagement and communication, introduces Active Presence, the latest innovation to benefit dental practices. Everyday patients are posting reviews about their experiences with dental care practices. A practice's online reputation, or "webutation," is developing constantly and dental care professionals need to have the capability to actively manage this exposure without taking up valuable time caring for patients.

    Active Presence allows practices to control and streamline their "webutation" through a three-part system:

    First, Active Monitor routinely combs the web looking for all reviews mentioning a specific practice. These reviews are then reported along with other important facts such as an overall review score and a comparison review rating. Most importantly this report allows a practice to routinely track their evolving online reputation.
    Second, Active Review enables practices to manage their "webutation" with automatic pushing of patient reviews to online directories such as Google, Yahoo! or Bing. Active Review also aides practices in directing patient reviews anywhere their online reputation needs help.
    Third, Active Push assists practices with managing their listings online. With hundreds of directories available all across the web it becomes nearly impossible for a practice to manually submit and manage their practice information one listing at a time. Active push submits to these directories, which are then watched by Active Monitor.

    Always at the forefront of practice management and technology within the healthcare industry, Smile Reminder is once again providing valuable tools for the dental care space with Active Presence. Now, practices will gain even greater control of their online reputation, while receiving priceless feedback from their patients.

    "At Smile Reminder we are always seeking out new ways to improve practice technology," says Jim Higgins, founder and CEO of Smile Reminder. "We're thrilled to introduce Active Presence and we're confident in its ability to be a game-changer in the vision care industry. It's not enough anymore to just have reviews on a directory such as Google or Bing. Business listings and review sites need to be watched and managed, which is exactly what Active Presence will do for Dental Care Professionals.

    With Active Presence now available to the dental industry, dental professionals can continually monitor their evolving online reputation and improve patient acquisition. A revolutionary in its own right, Smile Reminder continues to provide new ways to streamline office management and increase the bottom line of thousands of practices nationwide.

    For more information, please visit www.smilereminder.com.

    About Smile Reminder

    Smile Reminder, the pioneer in text and email messaging to patients, is the clear leader in providing patient engagement and communication solutions for healthcare providers. Utilizing the latest automated text/email messaging technologies and social media tools, Smile Reminder equips practices with a "high-tech" solution that does not sacrifice the "high-touch" personalization when communicating with patients. Smile Reminder messaging solutions include every type of personalized patient e-communication including appointment reminders, confirmations, recare/recall, new patient referrals, birthday wishes, holiday wishes, surveys, newsletters, customized promotions and more.

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