Integra Customer Support Presents A Unique Approach To Customer Service Outsourcing
Integra Customer Support is the customer care wing of Integra Global Solutions, an outsourcing company headquartered in the United States. Having been in the business for nine years, the team at Integra have a wealth of experience handling all kinds of customers.
- (1888PressRelease) August 13, 2012 - Integra Customer Support is the customer care wing of Integra Global Solutions, an outsourcing company headquartered in the United States. Having been in the business for nine years, the team at Integra have a wealth of experience handling all kinds of customers. However, they have always had one unique approach to customer care that has not changed since day one.
This approach is inspired from Child care. Child care experts understand the psychology of children. They know when to cajole, when to pamper and when to chide. End of the day, children are made to behave in a way which is ideal for both the child and the parent. Likewise, the Customer Support staff at Integra know when to play the role of the listener, the adviser and the assertive solution provider. This is because of their knowledge of customer psychology, which is taught to them before they begin work. Lessons in Customer Psychology is included in their training module and the trainees are made apprentice to an experienced customer support executive to learn how they assume these different roles in everyday work.
This approach has worked wonderfully well for their clients and this is the reason why they boast of 100+ satisfied clients across USA, UK, Canada and Australia.
This unique approach to customer care is less practiced anywhere else. It brings an immediate sense of assurance that the customers will be in good hands. After all, this is precisely what business owners are looking for while looking to outsource their customer support. Your solution for customer service outsourcing is made easier!
Contact Us:
Integra Customer Support
110 Blue Heron Drive
Pittsburgh, PA - 15090
USA
Email: info ( @ ) globalintegra dot com
Website: www.integracustomersupport.com
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