Hypersoft Releases New Analytics for Google Workspace

Top Quote Comprehensive new monitoring and advanced analytics are added to the capabilities of Omnicontext for digital workplace platforms across on-premise and hybrid cloud. End Quote
  • (1888PressRelease) March 05, 2021 - The new functions holistically integrate into Omnicontext operations metrics along with existing Microsoft 365 analytics and provide organizations with the benefit of full control over quality and usage of cloud applications.

    The monitored applications include Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more. For all of them Omnicontext measures real-life user experience, directly from customers’ networks and locations. Service outages and quality problems trigger immediate notifications, so they can be quickly addressed to keep users productive at all times.

    Omnicontext productivity analytics quantifies usage and adoption of Google Workspace by enterprise customers. Details of email load, meetings, information sharing and collaboration are used to understand how working time and resources generate business value, and how much is lost for unproductive activities. Users of Omnicontext get access to long-term trends that show changes in work culture and productivity as companies deploy more digital workplace tools and rely more than before on remote work.

    As an end-to-end solution, Omnicontext handles the full analytics lifecycle from data collection and integration to in-depth analysis, visualization, and publishing.

    “The productivity benefits of modern digital workplace tools are rarely quantified and often overestimated – says managing director of Hypersoft Dr. Serguei Dobrinevski. - For many organizations, broad deployment of virtual meetings and collaboration tools becomes even counterproductive as valuable time is being lost in unnecessary meetings or endless communication threads. Omnicontext produces exact knowledge about efficient use of working time and other resources, as well as reliable measurement of availability and quality for cloud-based services such as Google Workplace.”

    Omnicontext analytics for Google Workplace is available immediately, directly from Hypersoft or from partners and resellers worldwide.

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