HHHunt Homes Excels in the 2013 Builder Partnership Achievement Awards for Benchmark Customer Satisfaction In All Divisions

Top Quote The Builder Partnership Achievement Awards (BPAA) is a program that recognizes excellence in the delivery of the highest levels of customer satisfaction within the homebuilding industry. End Quote
  • (1888PressRelease) September 28, 2013 - Raleigh, NC - For the third consecutive year, renowned mid-Atlantic region homebuilder HHHunt Homes took top honors for the Builder Partnership Achievement Awards (BPAA) - a program that recognizes excellence in the delivery of the highest levels of customer satisfaction within the homebuilding industry. HHHunt Homes recently was recognized across all of its new home divisions in Virginia and North Carolina for its long-standing dedication to its valued customers.

    While The BPAA is not a competition between builders, and no industry rankings exist, qualifying Builder Members can earn annual award designations. HHHunt Homes' 2013 Builder Partnership Achievement Awards include:

    Highest Distinction in Customer Satisfaction: At least 93 percent of homebuyers are willing to refer the company to friends and family.

    Home Buyer Experience: As a company, HHHunt Homes met the additional criteria by scoring a total of 94 points on Home Buyer Experience, surpassing the target of 80 points.

    As a recipient of the 2013 Builder Partnership Achievement Award, HHHunt Homes is featured in the September 2013 issue of Professional Builder magazine. The focus of the issue is Customer Satisfaction.

    "The highest award we can receive is validation from our customers that we are doing a good job," said HHHunt President and Chief Operating Officer Daniel T. Schmitt. "Our HHHunt Homes team members are dedicated to delivering not only quality homes, but meaningful experiences. We will continue to listen to our customers and use their input as a basis for future planning."

    The Key Areas of Performance in which HHHunt Homes reached all-time highs were: Condition of Home at Occupancy, Satisfaction With Home, Overall Company Communications, Overall Company Teamwork, and Customer Enthusiasm.

    Winning results for the Builder Partnerships Achievement Awards are based on the third-party verification and proprietary customer satisfaction surveys administered by Woodland, O'Brien & Scott - one of the housing industry's original customer satisfaction survey and consulting firms.

    About HHHunt Homes
    HHHunt Homes, a division of HHHunt, was founded in 1992 and is now ranked one of the largest homebuilding companies in the mid-Atlantic region. Its award-winning portfolio includes single-and multi-family residences in major metropolitan areas throughout Virginia and North Carolina. For more information, visit www.HHHuntHomes.com.

    About HHHunt
    HHHunt is a diversified regional real estate development and management company with residential communities in Virginia, North Carolina, South Carolina and Maryland. With primary offices in Blacksburg and Richmond, VA and Raleigh, NC, HHHunt employs over 1800 people in the areas of community development, home building, apartment development/management, senior living development/management, country club management and community management. For more information, visit www.HHHunt.com.

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