Franchisee Satisfaction Important to Consider Before Buying A Home Service Franchise

Top Quote Grout Doctor is announced as a 2011 Franchisee Satisfaction Award Winner by Franchise Business Review. End Quote
  • (1888PressRelease) April 09, 2011 - SALT LAKE CITY, UT - Franchise Business Review announced the recipients of its 2011 Top Franchises awards at the International Franchise Association conference in Las Vegas. Based on a survey of more than 10,000 franchisees representing more than 300 franchise brands, The Grout DoctorŽ was named a 2011 Top 50 Franchisee Satisfaction Award Winner. To date, The Grout DoctorŽ is the only company in its industry to ever receive this award. As the largest and most experienced national franchise exclusively providing grout, tile and stone care by highly qualified specialists, The Grout DoctorŽ continues to stand strong, positioned for success in the recovering economy.

    "Are we seeing higher satisfaction rates as the economy improves? Absolutely," said Franchise Business Review President and CEO Eric Stites. "But many of the award-winning companies have maintained great satisfaction scores throughout the recession and only continue to improve. It's very telling when you see a franchisor with impressive franchisee satisfaction even when the economy is struggling."

    Franchise Business Review awards the Top Franchises awards annually to franchisors with the highest overall franchisee satisfaction according to an annual survey of operators. Franchisors request the free survey, which is offered to all active franchisees who have been in business for at least three months. The survey includes 33 benchmark questions, relating to the franchisee's experience and satisfaction, as well as market area, business lifestyle and other demographic questions. Franchise Business Review contacts each franchisee individually with an average franchisee participation rate of 70%.

    Award recipient, The Grout DoctorŽ, agrees that franchise satisfaction correlates with business success. This is their second consecutive year receiving the Franchise Satisfaction award, an achievement that Robin Rotella, Director of Franchise Sales and Marketing for Grout Doctor Global Franchise Corp., says sets a standard in the industry. "Franchisee satisfaction is an important factor in the performance of a brand and I expect The Grout Doctor's growth and success to continue in the future."

    The Grout DoctorŽ is committed to making sure their prospective franchisees do their due diligence and ask the right questions. In addition to looking at franchisee satisfaction, The Grout Doctor recommends asking franchisor's 11 key questions before investing in a home service franchise. For a free copy of their list of the 11 Most Important Questions Before Buying a Home Service Franchise, contact The Grout DoctorŽ at 877-476-8800 Extension 711 or opportunity ( @ ) groutdoctor dot com dot

    About The Grout Doctor:
    Ranked in Entrepreneur Magazine's 2010 Franchise 500, The Grout DoctorŽ is the largest and most experienced national franchise exclusively providing grout, tile and stone care by highly qualified specialists. With the most recognizable brand in the business, an unmatched support system in the industry and a niche market expected to stay in high demand, The Grout DoctorŽ is a solid business opportunity and well positioned for growth. For more information on The Grout Doctor opportunity, call 877-476-8800 ext 711 or visit

    Robin Rotella
    Director Franchise Sales & Marketing
    877-476-8800 ext 711
    robinr ( @ ) groutdoctor dot com

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