Etech Global Services, a leading business provider of customer engagement solutions, will speak at the Austin Contact Center Alliance (ACCA) Fall Symposium on Thursday, September 12th, 2019. Etech is honored to host an interactive discussion on ‘The Future of Customer Experience in the Call Center.’
Etech Global Services, an award-winning and a leading business provider of customer engagement solutions, announced their participation at the upcoming 2019 Customer Contact Week in Las Vegas.
Etech Global Services, an award-winning business provider of customer engagement solution, will be exhibiting at a brand new two-hour workshop at this year’s CCW Austin.
Etech an award-winning leading business provider who named as one of the fastest growing Asian-American owned businesses by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC).
Focusing on various sectors of business, Insights Success provides invaluable reports on today’s latest Quality Management Solution Providers and innovative business solutions, products, and services.
Etech Global Services is hosting a three-hour workshop on “Mining for Gold in Customer Calls: Using Artificial Intelligence to Put Quality Back into Customer Service”.
Each customer interaction has meaningful details and, when analyzed, helps provide you with insights that are important for your business’ decision making.
Etech Global Services was presented with the prestigious Silver Stevie® Award in the Business Intelligence Solution category of the 12th annual Stevie Awards for Sales & Customer Service.
Etech has been recognized in the Business Intelligence Solution category for innovative quality analytics solution in which Human Intelligence Meets Artificial Intelligence (AI).
Etech Global Services® announces the rebranding of Etech’s Quality Assurance division, Etech Monitoring Solutions (EMS). EMS will now be known as Etech Insights.
Satisfied Users & 
Approved Press Releases
