ESII Presents Its Latest E-solutions For Patient Flow Management at Health-ITExpo

Top Quote ESII Presents Its New Solutions To Improve Patient Reception in Hospitals And Clinics And Optimize Staff Resources. End Quote
  • (1888PressRelease) May 13, 2014 - LAVERUNE, France - ESII, French leader in customer reception management, today announced that it will participate to the Health-ITExpo, Paris, France, from May 20th to 22nd, 2014.

    Optimizing patient reception and patient journey is crucial to hospitals, which are increasingly numerous to get interested in flow management. Reducing waiting times, more efficiently managing costs and improving satisfaction rate are part of the healthcare daily challenges.

    Whatever the services (ER, admissions, consultations, etc.), we offer innovative solutions that meet hospitals' specific needs.

    ESII's Patient Journey solution was designed to simplify the patient's medical stages management in hospitals and clinics. Patients are supported from their appointment booking to check-out. This solution enables hospitals to completely close patient folders to invoicing. It enables to improve patient satisfaction while optimizing equipment and human resources management.

    ESII has just finalized a new solution for patient flow management in Emergency rooms. When they arrive, patients can be allocated in a waiting line according to the emergency degree (in accordance with the patient sorting protocol). As for the accompanying persons, they are informed whenever they want of the patient's status (by scanning a ticket on a reader or by SMS). This system guarantees patient confidentiality and controls visitor flows.

    ESII will also present QWESTEO™, new satisfaction survey solution on touchscreen tablet. Fun, easy and powerful, it enables to measure patient satisfaction in real time, and thus to improve service quality.

    Today, ESII equips more than 300 hospitals and clinics over the world (Lille Hospital, France, Val d'Aurelle Hospital, France, Andover Hospital, UK, SRI Bergen, Norway, etc.). The Patient Journey solution is fully operational at the Port Royal Maternity Ward, Paris (France).

    From May 20th to 22nd, 2014, Paris Porte de Versailles, Pavillon 1, booth T31.

    About ESII:
    ESII provides a full complement of technology and services to meet the increasingly sophisticated needs in customer flow process management markets. ESII is dedicated to providing high performance solutions in queue management, goods collection, electronic call forward, display and digital signage to improve waiting conditions profitability.

    ESII is widely recognized as the industry's leader to optimize customer flow process management with more than 10 000 installed sites.

    Headquartered in Lavérune, France, ESII operates worldwide with additional offices in Créteil, near Paris and Vitré for the Western region.

    ESII, eSirius™, eGestat™, eTurn™, eTrack™, SmartWait™, Qualii™, Twana™, Cameo™ et Diseo™ are trademarks of ESII.

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