Datamatics Global Services in 2010 Global Services 100 List

Top Quote Recognized for Management Excellence, Customer Maturity, Global Delivery Maturity and Breadth of Services Portfolio. Featured among companies from 18 countries with operations in 30 countries. 2010 GS100 List derived using a scientific research methodology based on over 200 data points and several qualitative parameters. End Quote
  • (1888PressRelease) August 10, 2010 - Datamatics Global Services Limited (BSE: 532528; NSE: DATAMATICS), provider of smart, next-generation solutions using Artificial Intelligence that address the business challenges of customers globally, announced that it selected to be among the top 100 companies in the 2010 Global Services100 List.

    Rahul Kanodia, Vice Chairman and Chief Executive Officer, Datamatics Global Services Limited, said, "Datamatics has always been known for innovation. Our services and solutions have delivered significant tangible benefits to customers worldwide, including faster returns on investments, cost savings, maximized productivity and efficiency, and faster turn-around times. We have been investing in designing, developing and delivering business solutions integrating our technology deployment expertise and knowledge of business processes. Research reports have said as the economy recovers both consumers and enterprises would demand services and solutions that allow them to 'do more with less'. This will continue to be our focus going forward. I am elated by this recognition."

    "2009 was a tough year for the outsourcing industry. Service providers in the GS100 list are typified by their resilience to weather the economic downturn, the ability to retain market leadership, and the flexibility to play by the changed rules of the industry," said Ed Nair, Editor, Global Services.

    "There is a recognition in large companies that outsourcing as a means to reduce costs has had its time; these companies are increasingly looking at service providers being able to make their operations more effective globally and even to transform key areas of their business. The GS100 companies are the ones who are delivering on these fronts and are equipped to demonstrate new forms of value in outsourcing to their clients," says Atul Vashistha, Chairman, NeoAdvisory.

    The GS100 Methodology:

    Companies who opted to participate in the survey were asked to share exhaustive information through an online survey done during 04/10 and 05/10. The top 100 list and the names in the categories are derived using a scientific research methodology based on over 200 data points and several qualitative parameters.

    The GS100 model for analysis is based on four primary pillars:

    Management Excellence (includes revenue, growth, profitability, expansion, M&A, headcount, thought leadership, innovation capability, marketing excellence, leadership quality, resource profile, risk management measures, HR practices and policies, and several other performance indicators)

    Customer Maturity (paying customers, new customers, verticals represented, geographies represented, sectoral diversity, contract sizes, customer case studies, complexity of projects, marquee clients, important wins, etc.)

    Global Delivery Maturity (global delivery footprint, type of work done, expansions, headcounts, growth in headcounts)

    Breadth of Services Portfolio (breadth of capabilities and service offerings across ITO and BPO, domain expertise across verticals, engagement models, vendor management practices, new capabilities and services launched, category leadership, ability to serve niche markets, etc.) A weighted scoring scheme was used to rate each of the above areas based on a scoring scheme designed by a panel from Global Services' and NeoAdvisory's practice experts

    About Datamatics Global Services Ltd:
    Datamatics Global Services Limited delivers smart, next-generation solutions that address the customers' business challenges. The company delivers such solutions leveraging Artificial Intelligence. With customers increasingly demanding smart solutions to improve operational efficiency, faster time-to-market, higher employee productivity and maximized customer satisfaction, Datamatics has focused on developing smart and next-generation solutions to meet these market needs. These solutions guarantee a minimum cost saving of 25 percent. Datamatics is certified for ISO 9001-2008, ISO 27001 and SAS 70, and has been assessed at SEI CMMi - Level 5 (QAI), P-CMM - Level 5 (QAI). Datamatics is the First & Only Indian Services Company to win the International Asia Pacific Quality Award.

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