Better Retail Sourcing and Product Quality with EQSS from SGS and CBX Software

Top Quote SGS and CBX Software launch EQSS, a quality process management system that improves data flow and quality monitoring along retail supply chains – from product concept to store. End Quote
  • (1888PressRelease) March 01, 2018 - SGS and CBX Software have launched the Extended Quality Sourcing Solution (EQSS), a process management system that improves data flow and provides better quality monitoring – from product concept to store.

    EQSS is an online, cloud-based system designed to enable businesses to improve product quality, shorten time to market, overcome potential stoppages, and increase efficiency and profitability.

    Tim Chiu, Senior Vice President of Client Management at CBX Software commented:
    “The Extended Quality Sourcing System (EQSS) will allow retailers and brands to strongly upgrade their quality control process and shift from end of production control to risk based quality assurance starting at product conception. EQSS encourages transparency and collaboration with all stake holders in the whole supply chain, resulting in risk mitigation and a network of qualified suppliers throughout the extended supply chain.”

    SGS and CBX developed EQSS in response to market needs, incorporating input and feedback from major global retailers and brands. By integrating the capacities of SGS, the world’s leading inspection, verification, testing and certification service provider, EQSS not only delivers better data flow along supply chains but improved transparency and quality assurance. Utilizing EQSS will help retailers increase profits by delivering on-time and on-trend products by cutting lead times, unifying workflow, improving product quality and scaling sourcing operations throughout Asia and emerging markets.

    Previously, it might take twelve months to move a product from concept to store. Sourcing management tools like EQSS can shorten these lead times by at least 25%, giving retailers greater flexibility in the marketplace. EQSS will enable retailers to more easily meet their consumers’ demands for safe, innovative, high-quality, and fashionable products at a faster rate.

    Commenting on the launch of EQSS, Charles Ly-Wa-Hoi, Vice President of SGS Global Retail Solutions, stated:
    “The volume of data, documents and spreadsheets needed to manage the “day to day” quality process remains a huge challenge for all organizations. There’s an unbelievable waste of time due to missed communications: emails lost in overloaded mailboxes, stakeholders not in the communication loop, staff turnover, time zone difference, are just a few of the many issues that are likely creating a backlog. Our objective was to put our operational experience, working with 99% of major global retailers and brands, into the development of an innovative solution that is efficient, has the capacity to be much more responsive to market changes and can still ensure that quality is under strict control at all stages of production. We have combined our expertise of quality and integrity with CBX’s expertise in IT and software. It is our duty to continuously support our retail and brands clients to increase speed to market and bring a real game changer.”

    Retailers need greater control over their supply chains to effectively meet consumer demands for quality and innovation. Interactive, transparent, and easy to use retail sourcing solutions are the future of quality sourcing and are at the heart of Extended Quality Sourcing System (EQSS).

    For more information, contact:
    Stephanie Meyer-Pionchon
    Global Marketing Manager
    Email: ( @ ) sgs dot com

    About SGS
    SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 95,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world. Our division Consumer and Retail is the long-term partner of most of the major global consumer good brands and retailers to secure their global sourcing and manufacturing operations. For more information, visit

    About CBX
    CBX Software is the world’s leading Total Sourcing Management solution provider from concept to delivery – combining people, processes, and solutions. CBX helps retailers and brands streamline product development and sourcing all the way from order to production and delivery. Through innovative Sourcing Management, Product Life-cycle Management (PLM), and Production & Order Management technology solutions, CBX empowers the supply chain network by driving collaboration to over 15,000 retail and supply partners and 30,000 users in more than 50 countries. For more information, visit

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