Avoid the Painful Pitfalls of Finding Customer Pain Point by Using a Mapping Software

Top Quote When customer pain point is identified using the right mapping tools from Mapline mapping software, companies can be assured of customer satisfaction, commitment, trust and loyalty. End Quote
  • (1888PressRelease) November 06, 2014 - The early 2000 introduced a term that was supposed to be just a buzzword - customer pain point. More than a decade has passed and the term has shifted its meaning. Now, it is everything but a buzzword as companies from different industries are looking for ways to understand how it affects their business. At times, looking for customer pain point is painful itself. It takes a lot of time, effort and investments. Unless there are tools that can be readily used to make the process easy.

    To help them, Mapline offers easy to use mapping tools to help them understand customers which is the core of every business. It is a mapping software that uses the power of maps as data visualization so that analysis can be grasped in half the time. What can be mapped? A lot of things from identifying the customers needs, promoting risk reduction and disaster management plans, and even studying the competition.

    Maps to Identify Customers' Needs

    Unless people has a certain need to solve a pain point, they will just stay that way - people, not customers, not even prospects. The first aid that the mapping software provides is its easy mapping feature. In less than a couple of minutes, spreadsheet data can be generated on a map so the users can have a clear view of how different data sets are interconnected. Data of business retail outlets, customers' address locations, competitors' businesses and even other important factors (i.e., hospitals, schools, parks, restaurants, malls, etc.) when mapped, can provide a string of important insights that are highly significant to identify the customers' needs.

    Maps for Risk Reduction and Disaster Management

    Mapline is trusted by companies across the globe because of its mapping tools for heatmapping. Heat maps are used as guides to plan for disaster management and risk reduction. It helps them understand the geographical locations of their customers and what could be done to be steps away before a disaster strikes the area. By creating maps by percentile of location density, users can identify areas which may be potentially risky. Companies can immediately draft the next best plan to protect their customers in this point of pain.

    Maps to Understand the Competition

    The draw pad is the newest addition to mapping tools of Mapline. Data analysis is never a one-size-fits-all and Mapline understand it. So it provides the right tools for tailor-fit data analysis to understand the competition. Users can use the draw pad to add shapes on map points to identify distances from one map point to another. There are also options to add map markers when proposing localized strategic plans. By using the draw pad, data connections may reveal about the competitors' marketing strategy and how the users can top it.

    When customer pain point is identified, companies can be assured of customer satisfaction, commitment, trust and loyalty.

    Mapline provides tailor-fit business consultation for companies that are keen in studying customer pain points. Call Mapline today at 6309099108, drop a message at contact ( @ ) mapline dot com or visit their website at https://mapline.com.

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