Ascott's Citadines On Bourke Melbourne Wins Silver At The Australian National Accommodation Industry Awards For Excellence

Top Quote The Ascott Limited's first Citadines Apart'hotel in Australia, Citadines on Bourke Melbourne won the Silver Award for New Accommodation Development' category at the recent National Accommodation Industry Awards for Excellence 2011. End Quote
  • (1888PressRelease) July 22, 2011 - Singapore - The Ascott Limited's (Ascott) first Citadines Apart'hotel in Australia, Citadines on Bourke Melbourne( won the Silver Award in the 'New Accommodation Development' category at the recent National Accommodation Industry Awards for Excellence 2011 on 24 June 2011.

    Presented by the Accommodation Association of Australia, the awards recognise the contribution of accommodation operators in promoting tourism in Australia. Award winners must also display a distinct level of credibility and excellence in service standards, business operations and quality management.

    Mr Dean Minett, Ascott's Country General Manager for Australia, said "Citadines on Bourke Melbourne offers guests a different experience from staying at a hotel or even a typical serviced residence. Guests at Citadines can experience being part of Melbourne's vibrant culture and events with personalised service from staff sharing unique tips about the city."

    "Staying at Citadines is all about taking in the best that Melbourne has to offer. The serviced residence's prime central location in the city, the unique laneway architectural design and flexible service offerings provided by Citadines on Bourke Melbourne gives our guests the complete city experience," added Minett.

    This is the second prestigious award win for Citadines on Bourke Melbourne in under two months. In May this year, the property also won the 'Best Suite/Apartment Style Hotel' at the 2011 Australian Hotels Association (AHA) State Awards for Excellence (Victorian Accommodation Division). The AHA's Awards for Excellence is one of the industry's highest honours and recognise outstanding hospitality operators for their premier standards.

    The Accommodation Association of Australia Awards for Excellence 2011 had over 500 registered entrants and Citadines on Bourke Melbourne was selected as a silver winner amongst the 138 finalists in all the 30 categories. Properties were judged in equal parts by a written submission and a mystery guest assessment. Adding veracity and weight to the awards, the awards are the only annual accommodation awards to incorporate a mystery guest component in their judging process.

    "The businesses and people who won these awards overcame many worthy finalists and their success is a tribute to their commitment to excellence in every facet of what they do, and to the tourism industry in Victoria", said Chief Executive of the Accommodation Association of Australia, Ms Lorraine Duffy.

    With over 40 years of history, the Accommodation Association of Australia is recognised as the leading authority for the accommodation sector in Australia. Members range from bed & breakfast operators to apartments, tourist parks, major international hotels and motels.

    For more information on the National Accommodation Industry Awards for Excellence, please visit the Association's website

    About The Ascott Limited

    The Ascott Limited ( is the world's largest international serviced residence owner-operator with about 22,000 operating serviced residence units in key cities of Asia Pacific, Europe and the Gulf region, as well as over 6,000 units which are under development, making a total of more than 27,000 units.

    The company operates three brands - Ascott (, Citadines ( and Somerset ( Its portfolio spans over 70 cities across 20 countries, 14 of which are new cities in Ascott's portfolio where its serviced residences are being developed.

    Ascott, a wholly-owned subsidiary of CapitaLand Limited, is headquartered in Singapore. It pioneered Asia Pacific's first international-class serviced residence in 1984. In 2006, it established the world's first Pan-Asian serviced residence real estate investment trust, Ascott Residence Trust. Today, the company boasts a 27-year industry track record and serviced residence brands that enjoy recognition worldwide.

    Recent awards include DestinAsian Readers' Choice Awards 2011 'Best Serviced Residence in Asia Pacific', TTG China Travel Awards 2011 'Best Serviced Residence Operator in China', Business Traveller UK Awards 2010 'Best Serviced Apartment Company', Business Traveller Asia-Pacific Awards 2010 'Best Serviced Residence Brand' and 'Best Serviced Residence in Asia-Pacific' and TTG Travel Awards 2010 'Best Serviced Residence Operator'.

    About CapitaLand Group

    CapitaLand is one of Asia's largest real estate companies. Headquartered and listed in Singapore, the multi-local company's core businesses in real estate, hospitality and real estate financial services are focused in growth cities in Asia Pacific and Europe.

    The company's real estate and hospitality portfolio, which includes homes, offices, shopping malls, serviced residences and mixed developments, spans more than 110 cities in over 20 countries. CapitaLand also leverages on its significant asset base, real estate domain knowledge, financial skills and extensive market network to develop real estate financial products and services in Singapore and the region.

    The listed entities of the CapitaLand Group include Australand, CapitaMalls Asia, CapitaMall Trust, CapitaCommercial Trust, Ascott Residence Trust, CapitaRetail China Trust, CapitaMalls Malaysia Trust and Quill Capita Trust.

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