"Poor Quality Search Results Are Because Enterprise Users Tag Information Inconsistently, At Too High A Level, Or Not At All" Says Smartlogic

Top Quote Open semantic search platform providers, Smartlogic, have made publicly available their recent webinar that discusses how to improve the search capabilities of Microsoft Sharepoint and FAST ESP, including automatic meta tagging and providing contextual search results. End Quote
  • (1888PressRelease) August 04, 2010 - Presenting in the recent webinar, which is now publicly available, are Toby Conrad from Smartlogic (http://www.smartlogic.com), Nate Treolar from Microsoft and Seth Earley from Early & Associates, and they discuss how businesses can improve the search capabilities in Microsoft Sharepoint and FAST ESP.

    Smartlogic are the developers of open semantic platform, Semaphore, which uses advanced automatic content classification and ontology management to enhance the search and navigation experience in Sharepoint and FAST ESP. Semaphore enables enterprise content authors to accurately, easily and consistently tag their content, which means faster, more accurate search results for users. It also provides contextual search results, and the ability to explore broader or narrower topics, which help searchers locate their information quicker, and feel more confident in the results they have been presented with.

    Both Nate and Seth discuss the messy, ambiguous nature of searching, and how refinements are often needed to original search queries to extract the context of the user's search. With Semaphore, the contextualization of the search query is formed automatically from content classification and meta tagging of Sharepoint or FAST ESP's documents, and delivered to the user in a simple, effective way to help them find the right information.

    As well as basic meta data for documents, Semaphore enables entity extraction, for example, a person's name, or other instances of a given phrase within a document, to enable refinement of the search - delivering clearer, more defined results from ambiguous searches.

    The presenters refer to these search enhancement features as thinking of search beyond the white box. "Search is a conversation facilitated by structure, meta data, information architecture," says Seth Earley. Search is increasingly looking like navigation, he asserts, and this is supplemented by Conrad's comments:

    "Users are more confident in the relevance of a document or content when they navigate to it than if they conduct a search for it using relevant terms. Smartlogic Semaphore can create richer cataloguing of content to improve accuracy of search results, and help users to navigate to information rather than searching for it."

    You can listen to the recorded webinar by visiting the Smartlogic website at http://www.smartlogic.com or by copying the following link into your web browser: http://www.smartlogic.com/index.php?option=com_content&view=article&id=138

    About Smartlogic
    Smartlogic's Semaphore product adds Semantic Intelligence to FAST ESP and content systems (including SharePoint) to enhance search results and provide powerful navigation of content. Semaphore delivers this by uniquely capturing an organisation's topics, language and context into an ontology.

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